Hotel berhampiran Golden Reel, Macau

My first gripe is actually with Trip.com - we needed to book one room with a single bed and another with two separate beds, but Trip.com DOES NOT allow booking different room types in the same booking - they have to be made under separate reserverations. We proceeded with booking two single bed rooms hoping that we can amend our booking or ask the hotel to change the second room (since the price is similar) after we made the reservation - but the hotel requested a $500 fee to change to two beds, which is WAY WAY more than the difference between the actual room rates (between single and double) as listed on Trip.com. At least the staff offered to set up the sofa bed free of charge so they gained back some brownie points there. Location is a little ways out (everything is a bit too far to walk but very close by car or bus), so we had to take the taxi to go anywhere. The larger hotel casinos (MGM, ********, Galaxy...etc.) would have free shuttle service, but not Lisboeta. The hotel itself, being quite new, is nice and clean, but I do smell smoke in the hallways. Not sure what the hotel policy is on this, but there was no ”non-smoking room” option when booking. However, considering this is Macau and considering the usual clientele, this should not have come as a surprise in hindsight. All toiletries are á L'Occitane which is nice - but no surprise here. There are three eateries on location and all of them are what I would consider quick / casual dining options. There is a food court at the ajoining mall though but even then selection is limited. We opted to have breakfast included - it was OK but I was expecting a little bit more. All in all, we had a very average yet decent stay. Not much to complain but not much to write home about either. Or maybe I'm just expecting too much of Macau in general. Would we stay there again? Unfortunately, most likely not. For our purposes, we'll probably stay on the Macau side next time we're in town. And if we do need to stay on the Cotai side of things, we'll probably try the larger ****** hotels for the sake of ease of transportation and more dining options.

Room was nice. Liked the layout of the room. However, several unpleasant experiences due to other guests or resident staying in the hotel. On our same floor, there were guests who did not close the door while sleeping, there were people who opened doors who speak and laugh loudly, guests cooking with doors opened thus triggering fire alarms etc. It may be something coincidental, however it affected my stay. In summary, the rooms are just not well ventilated enough to cause issues like this. It gave me the impression that I am staying in a backpacker hostel. As I did not like the environment, I requested for a refund for my unused night with the hotel, requested via trip.com, unfortunately the hotel did not agree to my request. Location wise, as I was going to Venetian for an event, it was well located for the budget. 19 min walk. Front desk service was helpful in helping me get a cab, and providing directions to move around. In summary, it is not a hotel I would recommend to my own friends.

Hotel provides shuttle bus. Location is good closer to Galaxy. Friendly helpful staff who upgrade us to better room for anniversaries memorial. Breakfast is simple but fine. Nice. Thanks!

Good location. Transportation is convenient near bus stop and LRT. Plenty of restaurants and supermarket around hotel. Very easy walking to Nova mall. Room has great view of racecourse. Well mannered staff. Good value for money and well recommended to stay.

It’s our second time to this hotel, the area is good. There’s a lot of eateries around the area even for late night suppers. There’s a ****** just below the hotel if you feel like rolling some money. Room is clean, we like it that there’s fresh fruits everyday for the room. This time round, we booked a room with 2 beds as we have our kids around. While the children sleeps we can go for our ****** plays instead. Hotel staffs are also very friendly if you need assistance with transport or directions.

It's quite comfortable booking Treasure Hotel via Trip.com I have booked this hotel earlier 2 months but when I recheck the price before check-in date I found that the price is cheaper than my booking rate so it is disappointed. However the hotel itself is good, convenient as it close to the airport. Room is nice and clean.

Staffs are polite and good service. Also offer free luggage storage before check in and after check out. Just opposite to the airport. The only disadvantage is the room Abit old. Can see there is aging of this hotel. But the view is ok can see airplane

My room at The Macau Roosevelt was a masterpiece of modern design with a touch of glamour, reflecting the unique aesthetic of the hotel. The bed was incredibly comfortable, offering a restful night's sleep, and the amenities provided were of the highest quality. The attention to detail in every aspect of the room's design made my stay not just comfortable but truly indulgent.

Very nice place to stay ,clean,comfortable .you have some coffee and tea in a room.the view is amazing from the window.next to the hotel you have many casinos ,bakeries and convenient stores.stuff is nice and helpful.the swimming pool is great.i recommend this place and will stay there again.

Sasmine, senjy dan liszt, yang mengaturkan bilik untuk saya di kaunter penerimaan tetamu, menaik taraf saya kepada jenis bilik apabila tiada jenis bilik yang sesuai, dan mood saya yang tidak berpuas hati pada asalnya bertambah baik. Pembantu di meja daftar masuk juga hebat! Sebagai jurugambar saya menggunakan kemahiran saya sendiri untuk mengambil gambar hotel. Hotel ini mempunyai payung yang boleh dipinjam Pelayan di restoran kilang hiburan mempunyai sikap yang sangat buruk. Dia menggunakan baucar percuma yang diberikan oleh hotel untuk mendapatkan roti tanduk babi , walaupun saya berada di bilik tetamu. *****, tetapi dia terlupa bahawa statusnya juga sangat rendah.