New Orient Landmark Hotel

Ulasan New Orient Landmark Hotel

New Orient Landmark Hotel

No.555 Avenida da Amizade, Macau Peninsula, Macau, ChinaLihat Butiran Hotel
New Orient Landmark Hotel
New Orient Landmark HotelNew Orient Landmark HotelNew Orient Landmark Hotel
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Ulasan Tetamu

4.3/5
Sangat Baik
5066 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.2
Perkhidmatan4.3
Kebersihan4.4
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Semua ulasan(5066)
Ulasan positif(4676)
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Bilik yang besar(289)
Lokasi yang strategik(187)
Bau yang pelik di dalam bilik(122)
Penyambut tetamu yang peramah(84)
Perkhidmatan penghantaran ulang-alik(34)
Terletak di pusat bandar(28)
Kolam renang yang bagus(25)
Mewah(24)
Ulasan kurang baik(390)
Pengguna Tetamu
Bilik Double Superior
Menginap pada Dis 2024
Bisnes
5 ulasan
3.8/5
Baik
Disiarkan pada 4 Mac 2025
okokokokok
Jawapan daripada Pihak Penginapan: 非常感謝您抽出寶貴時間為新東方置地酒店（澳門）提供好評。您的肯定是我們前進的動力，我們將一如既往地提供優質服務，確保每位客人在我們酒店都能享受到舒適愉快的住宿體驗。
Gesù
Bilik Queen Standard
Menginap pada Jan 2025
Bisnes
5 ulasan
1.0/5
Disiarkan pada 23 Feb 2025
The staff e not friendly, and the guest must to pay the parking in the hotel. I SUGGEST choice different hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for sharing your feedback with us. We're sorry to hear about your experience and apologize for any inconvenience caused. Your comments are valuable to us as we strive to improve our services.
Pengguna Tetamu
Bilik Superior dengan Katil Tambahan
Menginap pada Dis 2024
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 1 Feb 2025
Not enough check in/out counters. We ordered an extra bed room and need to request setup and supplies after check-in. Breakfast selection was limited and mostly cold food served, and the noodle bar could be more flexible to accommodate guest needs. Perhaps consider offering bacon as a start. Surprised a 5-star hotel doesn't have English movie channels. The 5/F dim sum restaurant was good. The staff were generally friendly.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for sharing your feedback with us. We're sorry to hear about your experience and apologize for any inconvenience caused. Your comments are valuable to us as we strive to improve our services.
Dhatu
Bilik Grand Deluxe Twin
Menginap pada Jul 2024
Pasangan
6 ulasan
3.7/5
Disiarkan pada 25 Ogo 2024
we found the dust bean without plastic bag..... but another thing is better.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team
Pengguna Tetamu
Bilik Queen Standard
Menginap pada Dis 2024
Melancong bersama rakan
4 ulasan
3.2/5
Disiarkan pada 16 Jan 2025
Good and happy to stay for another trip. I will recommend to my friends to stay at this hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
Mighty warrior
Bilik Standard 2-katil
Menginap pada Mei 2024
Keluarga
93 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jul 2024
Thank you for making my Son's Birthday memorable, staff was very accommodating and so friendly
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Rex1944
Bilik Double Superior
Menginap pada Okt 2024
Pasangan
45 ulasan
4.2/5
Sangat Baik
Disiarkan pada 17 Jan 2025
A fair hotel located at the heart of Macao. Decorations are grand but in lavish Chinese style. Which is old fashioned.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
Pengguna Tetamu
Bilik Superior dengan Katil Tambahan
Menginap pada Nov 2024
Keluarga
3 ulasan
3.5/5
Disiarkan pada 27 Dis 2024
Breakfast not very good but ok Pool service very average but staff very nice
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The Landmark Macau soon. Yours sincerely,Best Wishes,Guest Relation Team
Ackles
Bilik Double Superior
Menginap pada Feb 2024
Keluarga
5 ulasan
3.0/5
Disiarkan pada 10 Apr 2024
Spacious hotel room, great location but I did not enjoy during my stay as corridor with awful smell.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team
Ashley
Bilik Superior dengan Katil Tambahan
Menginap pada Jul 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Ogo 2024
My family and I had a wonderful stay! When we first arrived at the entrance of the hotel, we were assisted by the bellhop, Mark Spencer, who was very nice and helpful during our arrival and leaving the hotel. And everything else that came after did not disappoint, the room was beautiful, the breakfast was nice. Would definitely come back again! 👍🏽
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Ghie BV
Bilik Double Superior
Menginap pada Jan 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Feb 2024
Very nice place and also the room is very clean. About the interior design of the hotel’s facilities is so amazing and yet the all staff members are so great.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Warmly welcome from New Orient Landmark Hotel (Macau)! Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team
Amit
Bilik Queen Standard
Menginap pada Dis 2024
Keluarga
9 ulasan
4.5/5
Hebat
Disiarkan pada 4 Jan 2025
It’s nice location and vey cooperative and humble staff
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
JJC Travels
Bilik Standard
Menginap pada Dis 2023
Melancong bersama rakan
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Jan 2024
It was indeed a great experience. The room is spacious and clean. All staff were friendly specially the receptionist Ms. Malou San Juan (not sure if I named here correctly) and Mark Manansala. Since I am a Filipino, and they are either, communication was easier. They were sop helpful and professional. Also, the locals (Chinese) staff were the same. The hotel smells expensive and they offer more than what guests need. I mean, they are very much willing to provide the reasonable needs of guests. Could improve on breakfast menu but worth the price.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Sanyiu Lau
Bilik Superior dengan Katil Tambahan
Menginap pada Mei 2024
Melancong bersama rakan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Sep 2024
beautiful
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Carlitos Travels
Bilik Queen Standard
Menginap pada Nov 2023
Pasangan
9 ulasan
4.0/5
Sangat Baik
Disiarkan pada 24 Jan 2024
It's classical looking place, the amenities were good. However the service was poor, we asked to help us book a taxi from the ferry, they concierge told us there would be plenty of taxis at the ferry port, this was not true at all.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team