Ulasan Hotel Fenix Gran Meliá - The Leading Hotels of the World

西班牙這次商務出行，全程都很舒適沒有瑕疵，除了長時間的坐飛機以外，到了菲尼克斯酒店入住後很放鬆很舒適。 設施：滿意 衞生：滿意 環境：滿意 服務：滿意

各方面都很滿意

Fenix Gran Melia creates an amazing experience for every guest - impeccable service, wonderful breakfast, excellent location - truly memorable stay in every way.

High end hotel with a high end staff. Everything about this hotel, including location, quality and staff are excellent and I would recommend this hotel for a chocie to stay in while in downtown Madrid.

Beautiful hotel close to everything but quiet and refined!

The service is beyond exceptional at this property. One of the best hotel stays I have ever experienced!

Staff was excellent, loved the old world charm, only negative was our room needed brighter light (maybe brighter bulbs) even with all the nice mood lighting in the room. Great upscale location not in the heart of tourist area but close enough.

A very nice old hotel with a lot of charm, but missing some of the modern conveniences. (stand alone shower, USB ports, etc.) Perfect location for shopping and dining in one of Madrid nicest neighborhood. Generous size and elegant room, but with a small bathroom.

Been staying at this hotel for years. Breakfast lounge is now permanently closed. The service drastically changed.

5 star treatment from everyone from the first minute you arrive. Staff is gracious and very professional. We will be back again.

My trip was with my Mother and our accommodations were perfect for our vacation. The concierge was a tremendous help in purchasing tickets and cabs for our excursions. Breakfast was buffet style with scrambled eggs, fried eggs and boiled. A good selection of cheese , meats , fruits , cereals, yogurt and breads. Wonderful cappuccino and black coffee. Juices and champagne! I would choose this location for a future trip due to closeness to metro, bus and cabs. Excellent shopping all around the area .

Nice hotel, well located, good service and nice staff

Hotel is great - rooms are ample, bathrooms a little strange but functional, great location in Madrid. We had a 2 bedroom suite (red level) which suited our family of four perfectly. Red level lounge is really nice, however it lacks in environment (but plenty of drinks and food). Personnel at red level lounge is super sweet. The breakfast however is very lacking for a 5 star hotel, very simple offerings. They could do much better comparing to other hotels we stayed in our vacation in Spain. Lots of courtesy food sent to our room daily, it was a very appreciated, sweet gesture that shows how hospitable this hotel is.

We recommend this hotel for family as well as couples, very well located, nice staff and the property is amazing!!