Ulasan Travelodge Torrelaguna

Jawapan daripada Pihak Penginapan: Dear Customer, Thank you very much for your words. At Travelodge we aim to offer the best stay to our customers and a great job is done by our team of colleagues, who with their treatment and good work get this kind of comments. We are very happy to hear that you had a wonderful stay.We hope to see you again soon on your next visit to the city.Customer Care Team

Jawapan daripada Pihak Penginapan: Estimado David,Gracias por compartir su opinión con los demás viajeros.Quisiera comentarle que tanto en nuestra web, así como en todas las plataformas donde puede realizar una reserva con nosotros encontrará fotografías de nuestras instalaciones junto con la información de todos los servicios (los de pago y los gratuitos) de los que dispone el hotel. Desde Travelodge queremos ofrecer la mejor de las experiencias para nuestros usuarios, por lo que damos mucha importancia a la transparencia en la información.Como bien comenta en Travelodge el WIFI es gratuito en las zonas comunes. El WIFI es de pago en las habitaciones, y tiene un precio de 3,90€ pudiendo conectar hasta 3 dispositivos en banda ancha. Recordarle que esta información es pública y está detallada en todas nuestras comunicaciones, donde se informa de todas las condiciones para que a lo largo de la reserva y posterior estancia el cliente no tenga ninguna confusión. No obstante, tomamos nota de todos sus comentarios.Un saludo,Dpto. Calidad

Jawapan daripada Pihak Penginapan: Estimado Gonzalo,Agradecemos que haya compartido su opinión. Sabemos lo importante que es para todos nosotros conocer la experiencia de los usuarios, por lo que nos alegramos de que haya tenido una feliz estancia.Un saludo,Dpto. Calidad

Jawapan daripada Pihak Penginapan: 親愛的客人非常感謝您與其他旅客分享您的寶貴意見。我們很高興聽到您喜歡在 Travelodge 酒店的住宿，並期待着您下次光臨這座城市時再次光臨。致以最誠摯的問候。質量部

Jawapan daripada Pihak Penginapan: Уважаемый клиент,Прежде всего, мы хотели бы поблагодарить вас за то, что вы нашли время оставить такой положительный отзыв.Мы рады слышать, что вам было приятно у нас остановиться и что расположение отеля было удобным.Мы каждый день работаем над тем, чтобы так было и впредь.Мы с нетерпением ждем новой встречи с вами.С наилучшими пожеланиями,Отдел качества

Jawapan daripada Pihak Penginapan: Dear customer, Thank you for sharing your review.We are sorry to hear that your experience was not entirely satisfactory.Our buffet breakfast has sweet and savoury products, covering a wide variety of food, always trying to offer some local and representative product of the area. I am sorry it was not to your liking.Regarding the cleanliness, of course, we take note of your comments. It is very important for us to listen to our guests, as their comments are essential for us to improve. We will forward your comments to the corresponding department so that they can be taken into account.I hope you will give us the opportunity to welcome you again on your future trips. Best regards,Customer Care Team

Jawapan daripada Pihak Penginapan: Dear customer,Thank you very much for your great review. We strive to always offer you the best service and to make you feel at home, so we are happy to read that we lived up to your expectations. It is great to read that you will repeat your experience at Travelodge and we look forward to welcoming you to any of our 6 hotels in Spain.Best regards,Customer Care Team

Jawapan daripada Pihak Penginapan: 親愛的蒂娜，我們要感謝您留下您在 Travelodge 的愉快住宿記錄。 感謝您的不斷改進，我們希望在您下次訪問這座城市時很快見到您。 收到親切的問候品質部

Jawapan daripada Pihak Penginapan: Dear Customer, Thank you very much for your words. At Travelodge we aim to offer the best stay to our customers and a great job is done by our team of colleagues, who with their treatment and good work get this kind of comments. We are very happy to hear that you had a wonderful stay.We hope to see you again soon on your next visit to the city.Customer Care Team

Jawapan daripada Pihak Penginapan: Dear Borja,Thank you very much for sharing your kind comments with other travellers. We are glad to hear that you enjoyed your stay at the Travelodge and look forward to seeing you on your next visit to the city. Best regards.Customer Care Team

Jawapan daripada Pihak Penginapan: Dear Customer,First of all we would like to thank you for taking the time to give us such a positive review.We are glad to hear that you had a nice stay with us and that the location was convenient.We are working every day to make sure that this is the result.We look forward to seeing you again.Best regards,Customer Care Team

Jawapan daripada Pihak Penginapan: Dear Santiago,Thank you for sharing your opinion. We know how important it is for all of us to know the experience of users, so we are glad that you had a happy stay.Best regards,Customer Care Team

Jawapan daripada Pihak Penginapan: Dear customer,Thank you for your review.I am sorry to see that your stay was not as perfect as you expected, however, we hope that you will give us another opportunity to see you again soon in any of our hotels to improve your experience.Best regards,Customer Care Team