Hotel berhampiran Santa Cruz Church, Melaka

Check in smooth. Tak perlu tunggu lama. Pool best sebab ada playground Breakfast tak ambil so tak boleh bagi review. Bilik kemas dan bersih. Akan repeat lagi pada masa akan datang. Thank you Swiss Garden Malacca!

Bilik sangat luas Katil super single 2 Boleh masuk 5 orang Ade ruang solat Keperluan cukup View cantik Nampak keseluruhan bandar melaka Waktu malam penuh dengan cahaya Kedai2 semua dekat Kedai makan yang best, dekat dengan hotel, tapi kena naik kereta, salai corner

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

Ok tapi tandas tak memuaskan sangat. Air di tandas bila flush tak berapa kuat. Bila guna bath tub, air yg dah guna melimpah di lantai dan seolah tersumbat. Overall okey👍🏻, only tandas dan saliran sahaja perlu dibaiki

Kakitangan perkhidmatan yang bersungguh-sungguh. Baru dibuka semula/diperbaharui tetapi usia menunjukkan di lobi, koridor, kawasan awam. Tempat letak kenderaan percuma (berbilang jalan keluar). Lokasi yang bagus- berdekatan dengan pilihan makanan tempatan yang sangat baik, kafe/tempat makan yang bagus. Berjalan kaki singkat ke laluan utama Jonker. Sarapan pagi adalah berkualiti, pilihan yang baik (mee sup Tomyum, stesen telur, 4-5 pilihan dim sum). Mereka mempelbagaikan menu (mee soto/mi sup ayam, roti canai/poori, pelbagai jenis salad campuran, pilihan buah-buahan dll) supaya ia tidak membosankan.

Saya menghargai Sam dan Michelle atas balasan pantas mereka kepada e-mel saya dan untuk memastikan penginapan saya luar biasa. Mereka memenuhi permintaan khas saya dan memberikan perkhidmatan yang cemerlang. Pilihan sarapan adalah sederhana. Lokasinya menakjubkan kerana ia hanya berjalan kaki singkat ke Jonker Street. Saya menjalani pembedahan lutut yang dijadualkan, dan jika saya boleh berjalan ke Jonker Street, saya percaya ramai yang lain juga boleh. Saya pasti akan kembali lagi.

Bersih 💯 (rasa nak tidur atas lantai pun boleh) Hiasan 💯 (Tengok gambar, ia sangat cantik, tetapi masih diubahsuai) Katil 💯 (Besar! Selesa! Bersih!) Perkhidmatan 💯 (sangat mesra) Lokasi 💯 (1 minit berjalan kaki untuk makan nasi ayam di jonker) Kemudahan bilik 💯 (semua perlu) 🆖BILIK VR Setengah jam tidak mencukupi! (perlu temu janji) 🆖Parking (jika anda memandu, anda perlu memikirkannya sendiri. Anda boleh meletak kenderaan di jalan di belakang hotel, tetapi ia bergantung pada kadar MBMB, jika tidak anda perlu pergi ke tempat letak kereta persendirian yang lebih jauh)

Menarik! Hotel bersebelah Dataran Pahlawan. Just jalan kaki sahaja utk buat mcm2 aktiviti. Becca pun senang diperolehi. Breakfast pun sgt ok. Ada banyak pilihan dan staff semua mesra pelanggan. ID hotel pun nampak luxury. Parking disediakan. Senang kata hotel yg mesra pengguna! Cuma tiada swimming pool. Tapi masih boleh buat byk aktiviti lain.

Lokasi Yang strategy. Mudah untuk bawa anak2 berjalan sekitar bandar hilir, dataran pahlawan, mahkota parade. Layanan staff yg baik. Counter pun bagus, Wlpn ramai org, utk sy staff buat keje cepat dan pantas sempat buat promosi Utk breakfast anak2 dan upgrade Bilik lebih besar. Boleh tanya staff Tempat menarik, tempat makan. Staff akan recommend kan tempat dan tlg check operation hour tempat. Housekeeping pun bagus mudah minta bantuan. Sy book 4 Bilik 2 deluxe 2 standard room utk 3 hr

Selepas mendaftar masuk, kakitangan akan WhatsApp untuk menyemak sama ada semuanya ok yang saya suka dengan cara komunikasi ini kerana responsnya sangat cepat. Semua kakitangan kru adalah sopan dan saya mesti mengatakan perkhidmatan mereka adalah yang terbaik. Persediaan katil ke-3 adalah pantas dan serta-merta apabila tiba di bilik kami. Pemandangan hotel adalah hebat dari bilik tetamu berkembar di tingkat 26. Bilik bersih dilengkapi dengan baik walaupun penghawa dingin sangat sejuk tetapi itu lebih baik daripada panas. Sarapan antarabangsa mempunyai kepelbagaian meluas dari makanan barat ke Cina kepada Muslim dan India. Kami pasti akan kembali ke hotel ini untuk perjalanan masa depan kami.