Hotel Malang dengan Spa

Super great hotel. Really clean, nice staff and amazing, I mean amazing, breakfast. The breakfast had so many western and Indonesian options. Even some Chinese options that I was happy to see. They can even make fresh noodles or cook eggs for you. The staff was so accommodating. We went on a three day trip and they let us keep our luggage there for those days. They also helped up to order taxis and figure out how to get train tickets. Next to the hotel is a nice bakery, I enjoyed eating their sweets while drinking some tea provided by the hotel and looking out the window 😊

Skip this hotel and never set foot in this property, you'll thank yourself later. - The customer service and staff was really bad. They told us they'd inform us once the second room was ready but they never called us. We had to call the reception again to check the status of the room. - The owner and or management of this hotel have let this hotel into disrepair. They have closed the main escalators that was supposed to be the main entrance to get into the hotel. The interior of the hotel also looked worn and not maintained, everything fell apart and dirty. - Very noisy surrounding as it's located next to a train station.

Our room, facing the pool and the mall, was spacious, clean, and plain, without decorations. The room looked efficient and institutional, rather like a schoolroom. In fact, the echoing shouts of children playing in. and passing through, the halls throughout the morning, day and evening, made it feel as if our bedroom was one of many rooms in an elementary school. Probably more families than usual are on staycations during weekends. The breakfast from 6-10 am was good with many choices in the buffet and a lot of staff providing support. All of the staff are friendly and eager to be of service. The hotel is in a very convenient location. We took a taxi to the hotel, and we didn't know if the driver would be charged Rp. 10,000 for parking after he left us, so we felt compelled to pay the driver for parking, just in case. We discovered later that usually they don't charge for parking if the car is in the complex for less than 10 minutes. The reception staff told us that, if the driver parks his car (somewhere) and comes to the reception desk with us, he can get a document that will exempt the car from the parking charge, but it was always less of a thrash just to pay the parking charge. Considering the price, we feel the Aria Gajayana provides an average value on weekends.

Our 3 night stay at the Shalimar Hotel was really enjoyable. From the moment we arrived, we were welcomed by the extremely friendly and professional staff, especially Vina, who made our stay extra special. Her attention to detail and helpfulness really made the difference. The rooms were spacious and clean, and provided everything we needed. Beds were super comfortable and the snacks provided in the room were a nice little extra. Can definitely recommend!

Tempatnya strategis banget, banyak makanan disekitarnya, sampingnya juga alfa mart. Cocok untuk kamu yang traveler backpakeran dan ga bawa kendaraan. Jika bawa kendaraan pribadi parkirannya kurang mendukung karena sempit, sedikit dan panas meskipun kalau malam ada yang jaga. Lumayan cukup bersih dengan harga kompetitif yang dirawarkan trip.com. Bagi kalian yang membawa anak, kamarnya cukup luas..jdi anak2 ada space untuk bermain.

One of the best hotel in hospitlity industry.. It was nice 2 days stayed here..at 101 Hotel Malang Oj. Since 2018 ,101 is the first hotel on my list. I visited Malang because my daughter studied at Brawijaya University.location near the center of the town,nice clean room and comfort with the view of mount Arjuna.I love it. Thanks to the staff who worked here,Erwin,Wulan Nafisa,Amanda ,Rully ,and Ravin etc,for apl the attention and services,and the surprise for me and my family. I believed this hotel will be doing great and successin the future.

Awesome executive suite in the heart of Malang. The room cleanliness is superb and all furnitures are maintained well. Thumbs up for the staff politeness and they are very helpful. The room are spacious and hotel interior match with the 5 star hotel status. There are few available activities for the guest and really love the clean swimming pool. The only cons are small gym and no Netflix in the room.

Hotelnya keren,lokasinya strategis,bersih tp sayang fasilitas kamr yg kurang ok, pertama kali datang ac tdk dingin,air tdk panas,sabun mandi sampai kosong,jd kita harus melapor n menggu untuk perbaikan baru menikmati kenyamanan.tlg untuk pihak hotel lebih memperhatikan itu sebelum tamu masuk kamar.terimakasih.

Fourth day of our honeymoon organized by Turisanda, we stop in Malang, where we find our hotel waiting for us. Tired from the journey, after hours on the train and bus, we hope to finally take a shower and lie down in bed, but unfortunately, the room assigned to us will reserve an unpleasant surprise for us. Bathroom with tub and curtain dirty with hair and stained and dirty sheets. I decide to go to reception and explain the problem, and without hesitation they decide to change my room with a similar one. After being accompanied to the new room by the reception staff, I noticed with displeasure in front of them that the new room presents the same problems. They then changed the sheets several times until they finally found clean, stain-free ones and the towels. As per Indonesian custom, the staff were very kind and friendly in listening to our requests, and apologized several times, and I was also offered the suite. The hotel appears new and the reception is very spacious and large, it has a swimming pool and friendly staff, but it has an obvious problem with the laundry, and certainly, the cleanliness standards do not reflect those of a 4 star in any other location in the world. I don't feel like recommending it for stays longer than 1/2 night in malang.

整個酒店就像一座歷史博物館，裏面有很多老物件，下午4點以後有免費的下午茶和印尼傳統點心，前台工作人員也非常友好，但不知道什麼原因導致我定的Executive Suite，而給我的卻是Superior Deluxe，因為第二天凌晨12點我們要去bromo火山，衹呆了幾個小時，總體來講值得推薦。