Hotel Terbaik di Manado dengan Spa

I think this hotel is the best hotel in Manado. But the food(bolonaise spaghetti) was too salty. I couldn't eat it. But the hotel is connected with big shopping mall, it's convenient.

It is well located in the city center with amazing views if you book top floors and ask for the sew view. It has a bathtub, a fridge and friendly reception service. The hot water can be more like lukewarm rather than hot, but still ok. Some people might find the AC not cold or strong enough but it was good for me.

We had 2 wonderful weeks staying at New NDC. This place was considered our first home in Manado under the previous management as we had been coming every year since 1997. As this was a diving trip, we had more luggage than normal and they provided more low tables to place the luggage on. The lights in the bathroom and the walk-in closet were dim and it turn out it was faulty and replaced on the same day. The room was big with a king sized bed, the bathroom had bathtub as well as shower cubicle. Service staff was friendly and hospitable. We were treated as family. As a 4 star hotel, it puts out 5 star meals. We thoroughly enjoyed ourselves everyday! Looking forward to return here and seeing everyone again. Many thanks for hosting us.!! 😘😘

OK hotel. Nice garden. I did not feel like in the middle of city. Many option for breakfast, the bubur Menado is excellent. Poor administration and communication skill of staffs. I checked in, there were 5 people behind the reception desk no one approached me or even greeted me (I think some of them are trainees). So I just waited until the supervisor came out of the office behind the reception area and my present got noticed and I was served. The reception did not forget to ask for a deposit for key, but forget to return the deposit when I was checked out. If some one said to me that ”You should remember to take out the deposit”. I disagree. I believe the hotel should responsible for their staff to do the check-in and the check out SOP properly. They carried out the tasks several time a day. Guests themselves do not have SOP for staying in any hotel and they don't do check-in and check-out several time a day. The hotel should also try to reach the guest to return the deposit money. It is not about the sum of it, but about building trust meaning overpassing the expectation meaning building loyalty. When our group left for field trip the lunch boxes were not ready yet. When I asked for the excellent bubur Menado for my take away breakfast for the next morning, the resto staff agreed and accepted my food container. However, what I got the next morning was bubur ayam (with the same taste with the soto ayam I had for dinner). I was just probably not lucky during my staying there.

Very close to Manado airport. But I can't go outside by walk after sunset. Entrance road to the hotel is long, but it's very dark to walk alone at night. And there's no convenient facilities(e.g. freshmart, indomaret..).

We had a wonderful week at Grand Luley. Very kind staff. Lovely people. Rooms need renovation but everything was working and it was clean. Nice walk to the jetty. Restaurant was really good but we had to wait before being served. Great balinese massage at spa. We had a very nice captain for boat trip to Bunaken or Siladen. Not from grand Luley. Much cheaper. Grand Luley is in a remote area but we had a wonderful week !

A Good beachfront view hotel with terrible bathroom Check in on may 16 from our trip from the island, Started the check in process quite fast the concierge and security super helpful with sincere smile. There was 2 elevator but only 1 can operate we have to waited to get in to the room. The room quite small but still ok the problem is the room pretty dark only 1 main light and side lamp will show you on the photo i take. Get in to the shower there was soap dispenser for 2 in 1 shampoo and bath soap but theres nothing left there. Tried to pump the dispenser still got nothin. I think for the budget hotel this was horrible The toilet door cant be lock from inside, the door lock was glued into the door with silicon rubber. Hope the management could do better on maintaining the facilities.

We stayed at the Swiss Belhotel in Manado a few years ago and it was so good we decided to stay there again in May / June 2023. The rooms are spacious and comfortable, the facilities are very clean and there’s a nice pool area which is usually very quiet. The breakfast has a good choice and the room service is really good. The thing that makes it special here are the staff they are really attentive and happy to help. We needed to renew our Visas at Immigration and it’s not the easiest process but the reception manager Yonathan and Marvin drove us to the office and literally did everything for us from providing the sponsorship letter and downloading the forms and help us complete the process. Can’t thank Swiss Belhotel in Manado enough for a lovely stay and for all your help your staff are amazing. Thank you Fiona & Darren

Keren sih kamarnya bersih nyaman besar lagi 😍 next bakal nginap disini lagi 🥰

Overall, the hotel provides everything except the lamp in my room is dark compared to my other family’s room, and there is only one doormat in the room. I find it weird for the Accor hotel group.