amitavb2016
6 November 2024
A very homely hotel in a good location. Opened in 2002, it's a bit dated, but excellent service in all departments 24 x 7. I was in touch with Sanjeev Thakur and Aman Thakur even before checking into the hotel. Khovindra and Neha at the front desk, with eternal smiles, helped me check in efficiently. Was upgraded to one of their better rooms on request. The room size was enormous and comfortable with a balcony overseeing the main road and the Beas river. Constant sound from the water gushing in the river is both calming and healing. I had opted for a MAP with breakfast and dinner included in my plan. Breakfast buffet was good and filling, though the choices were pretty limited. Dinner was served in buffet based on occupancy. But overall dining experience was good with friendly staff available for any request. Yashpal at the bar was helpful and efficient. Parking was available and safe. Separate accommodation was available for my driver. Overall an excellent experience. Would love to come back again. Some areas which needs improvement: The hotel faces the NH3 and at times, the noise from passing vehicles becomes quite unbearable. Though parking is available, it becomes very congested on high occupancy. It takes time for hot water to reach the bathroom since the water heater is located in the far end of the building. You need to keep the tap running for 5 minutes before getting hot water. Cleanliness of the room could be improved.
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