Alarcha Hotels & Resort - Ultra All Inc

I stayed at this hotel for 7 days, with my boyfriend and other friends. I can say that I had a wonderful vacation here. Varied food, you're sure to find something you like. The rooms are very nice and clean. The only complaint is the beach, which is full of stones, I expected to find more sand. The sea was very rough all the time. Instead, the hotel pool is great. I really liked the evening shows, you can't get bored at this hotel. The employees were very friendly and kind. I highly recommend this hotel for your vacation

During our recent stay at this hotel, we unfortunately encountered numerous problems that greatly affected our overall experience. The most significant issue we faced was the lack of cleanliness throughout the entire establishment. From the moment we stepped onto the hallway carpets leading to our room, it was evident that they were extremely dusty and appeared to be rarely vacuumed. This lack of attention to cleanliness extended to the rooms as well. Although they were initially clean upon our arrival, the cleaning staff failed to maintain the cleanliness on a daily basis. There was no mopping or vacuuming done during our stay, which left the rooms feeling less than satisfactory. Additionally, the towels in the room were only changed if we threw them on the floor, which was an inconvenience and not in line with the standards we expected. Moving on to the dining experience, we were disappointed with the lack of variety offered at the main restaurant for each meal, even though meat options were delicious. Particularly, the absence of seafood options was quite noticeable, as only fish was served. The staff at the main restaurant also fell short in terms of service. They rarely approached us to inquire if we wanted something to drink, and there were even occasions where we went through an entire meal without being asked if we desired any beverages. This lack of attentiveness greatly impacted our dining experience and left us feeling neglected. Furthermore, the snack bars located at the pool and beach areas were also disappointing. The limited options available, consisting mainly of fried food and pizza, left us craving for more variety and healthier choices. It would have been appreciated if the hotel offered a wider range of snacks to cater to different preferences and dietary needs. In terms of alcohol, we found it disappointing that it was only served at the pool bar and main lobby bars. At the beach bar, the options were limited to beer and wine only. Considering the hotel's claim of being "Ultra all inclusive," this was quite underwhelming. It seemed that the hotel only justified this rating due to the presence of Johnny Walker whiskey, while all other alcohol options were domestically made. Although the quality of the alcohol was not bad, it would have been nice to have a wider selection of international brands available. On a positive note, the cocktails that were made were well-crafted, delicious, and presented with great attention to detail. Another area of concern was the cleanliness of the public restrooms. It appeared that they were not properly cleaned with bathroom cleaners, but rather just with water. This lack of thorough cleaning was evident and left us feeling uneasy about using the facilities. Unfortunately, my girlfriend experienced some health issues during our stay, specifically problems with diarrhea. After reading other reviews from past guests, it seems that this was not an isolated incident and that others had similar e