Hotel berhampiran HBT Shop di Mandalay

Checking in Everyone seems to be busy for nothing or as they pretend to be for such a small boutique property. The stuffs were not tech-savy and; uncertain of how to approach about a good warm welcome. Didn't offered me the welcome drink, with an excuse that they don't have it anymore. F&B Horrible and atrocious f&b team, made me wait there for I hour with no attendance for service nor even greeting or directing me to a seat, stuffs were busy attending other inconsequential guest whom they were preoccupied cajolin! and fawning over whom they assume to be affuent and wealthy. Definitely there's a double standard for service, thee only give good service to whom they perceive worthy. The bar opens at 4 but there were no staffs at 6, was willing to spend my money since I was on holiday mood , only to be ruined by disservice of ineptitude when they cant offer dot of the readily available menu. Customer Relation management I stormed up to complain about the terrible service, FOM made the horrible mistake by following up with a free drink and BBQ , thinking I would want services for free, they couldn't guarantee that mistake would not happen again anc straight away compansate someone with a condescending approach, i dont want their money. I had to eat outside for a better service and to ensure that I would not be mortified by little details. No transport was provided for the inconvenience of eating outside , for the better service that they cant guarantee. Management team started knowing on my door incessantly to the point that I was stressed out, all other department came and apologized except for the f&b team I'm a travel vloger with more than 2000 reviews for travel video on Youtube for an eminent company, been frequenting to hotels like Marriott Ritz Carlton, four season, Hilton , Wyndham, shangri-la and the accor group (sofitel , Novotel, swissotel) never was i disrespected with such insolence. They never arrange for my subsequent stay when I say I will be moving out without staying them for the night , I had to make my own reservation at a better hotel where I will be happy spending my money, no transport no compensation or whatsoever! The reason people chose boutique hotel over 5 star is because we think we might get a fast and efficient service with the warmth oftogetherness in a small hotel. But no this hotel proves everything wrong, they are not of world standard and wil never be. I ,conisseur of hospitality, am against this type of establishment flouting standard and I will keep on writing reviews for the awareness of other people. I have repute on other sites like agoda and booking.com and will be review them for good, please avoid this hotel at all cost. They will take you money only to put u in misery

Very modern clean hotel. Lot of choice for food. Staff helpful and happy. Very relaxing and quiet with lovely surroundings. Very comfortable bed.

The hotel bar offers a pleasant atmosphere with cozy seating and friendly staff. However, my recent experience with the pricing of their Nescafé coffee left me perplexed. I was charged an exorbitant $5.54 for just two cups of Nescafé, which seemed quite unusual for a standard coffee selection. While I do not seek a refund or an apology, I believe it's essential to suggest to the hotel officials to reassess their pricing strategy for beverages like Nescafé coffee. Such overcharging might deter customers from enjoying their time at the bar and could potentially lead to negative reviews. Apart from this concern, the hotel bar is well-designed and has a great ambiance. I encourage the management to focus on providing fair pricing, which would enhance the overall experience for their guests.

Located in Mandalay, Emerald Land Hotel is within a 5-minute drive of Cultural Museum & Library and Kyauktawgyi Paya. This hotel is 1.6 mi (2.6 km) from Shwekyimyint Paya and 1.8 mi (2.9 km) from Man Myanmar Plaza.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.Enjoy a satisfying meal at Emerald serving guests of Emerald Land Hotel. For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 40 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.

Расположение отеля очень удачное: мы пешком ходили и к королевскому дворцу, и смотреть все прочие достопримечательности. Ну а когда мы нанимали тук-тук, чтобы ездить по пригородам, то по большому счету все равно, откуда вас забирают. Вокруг масса магазинов, торгующих текстилем, много забегаловок, на соседней улице большая фруктовая лавка, кроме того, на соседней же улице стояло несколько грузовиков, которые торговали дурианом по бросовой цене (в сравнении с Таиландом). В шаговой доступности есть дрогерии COCO и AEON, где по довольно невысокой цене можно купить и лапшу/рис, и ассорти фруктов, и местные специалитеты. При этом место довольно тихое, нам в номере было комфортно. Номер средних размеров, уютный, есть кондиционер, чайник, сейф. Каждый день кладут заварку, кофе, но почему-то не кладут расходники в ванной, хотя коробка под них стоит. Уборка и смена полотенец каждый день, белье меняли каждые 2 дня. Единственное, к чему могу придраться - так это то, что горничные не очень внимательны, в ванной закончилось мыло и гель, а поскольку они не проверяли емкости, то пришлось пнуть. В один из дней пришли в 16 - номер не убран, тоже пнули. Почему-то нет таблички ”не беспокоить”, и на следующее утро к нам в номер вломилась горничная, хорошо, что мы оба были в ванной и дверь была закрыта на цепочку. Вечером в 20.00 выключают свет, ровно на пару минут, потом включают. Довольно слабенький инет. Предупредили, что в последний день будет рано выезжать - приготовили ланч-бокс и даже воду не забыли. Помогли с заказом тук-тука для того дня, что мы планировали смотреть старые столицы, вели переговоры с тук-тукером. Очень милые и приветливые.

Good value for money for a mid budget hotel. The reviews was that the hotel is primarily a chinese Hotel.This is a misnomer. The communication with staff is a problem as very few understand English. The rooms are nice and clean.

Great a**osphere and we plan to return many times. We are teachers in Mandalay and know many places to have dinner and drinks - this is one of the best. Very laid back a**osphere, live music often, and the manager is a great guy.

The superior room is small but enough to live in. All amenities and facilities are just fine but one small thing, no provide breakfast but there are many restaurant around the hotel. The bath room with magic mirror is very nice and impressive. I sure to come back and stay in this hotel.

The hotel lobby is very clean and really nice looking and the hotel staff is wonderful. They’re all very friendly, very welding and very professional. Everyone spoke English and was eager to help. When I got to my reserved room the smell of cigarettes was way too strong so they came became with 3 different room keys and proceeded to show me other options. This in my opinion is EXCELLENT customer service. Pros: staff is amazing, and the upstairs breakfast buffet was good. The dining room is really nice and the views from the 10th floor are great. Asian style breakfast but still tasty. Pricing of the rooms are also very reasonable and the rooms are VERY clean. Cons: sleeping at night was very difficult because the other customers on my floor were drunk and continuously came knocking on my door and ringing my doorbell. Fortunately, the staff was wonderful enough to come upstairs and talk to them. Overall, I’d stay here again. Hopefully they will re-open the skybar and restaurant in the evenings during high season.

Hotel Nova a lovely little hotel. We received a warm welcome and a great introduction to the hotel. The rooftop bar was amazing. and the staff are just lovely. They helped with our tours of Mandalay and arranging additional tuk tuks and a bus to Bagan! So grateful for all the help Breakfast was minimal but this was the same all over Myanmar so no complaints. We had a few cocktails a few evenings and some meals in the evening and were quite delicious. Coming into the dining room the staff would change the channels to justin bieber music channel I believe thinking this is what we would like. Another trend we witnessed over Myanmar. Such innocent fun. I really enjoyed staying here. My only issue was the cleanliness of the room. the walls has marks on them that really could have been cleaned quite easily. Marks from food that spilled or something. Room was clean otherwise. Would stay here again