Pengguna Tetamu
27 Januari 2023
!!! Under no circumstances should you put money in this hotels pocket !!! The management is the worst I’ve experienced in my life, even before we had major problems and had to change hotel. The *** is rude and the woman is even worse. Very unpleasant people. We checked in yesterday 26-01-23 and paid 2500 rupees per night for 3 nights in a room that resembled a prison cell. The bed was like lying on the floor, there was no toilet paper or bidet, and the curtains didn’t block any su light out because they were so cheap and thin. There were also cockroaches about the hotel and the Rottweiler dogs they have are aggressive and kept growling at my girlfriend. They were not chained up most of the day. We woke up at 7am today due to the sunlight blaring through the curtains and promptly left to go find a new hotel. We found one just up the road at the Eve Resort and it’s amazing, the staff are very friendly as expected with a hotel stay and it’s cheaper for a very nice room. When we checked out we asked for a partial refund, minus the one night that we stayed already to keep fair. The staff immediately turned from unpleasant to angry and defensive. I respectfully told them we simply couldn’t stay there any longer and asked again for my refund. They refused and in-fact demanded more money from me. I’d paid 4000 so I wanted 1500 back but he said I owed the full 7500 which obviously isn’t going to happen. They then started threatening with legal action which is ridiculous and actually quite funny. I knew I was fighting a losing battle so just took the 4000 loss and took my bags to another hotel. Please do yourself a favour and do NOT spend a penny as this place.
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