Ulasan Pacific Bay Grand Suites

I left my phone on the grad bus and the building receptionist helped me find it, I'm very grateful for their help, the hotel receptionist was also very enthusiastic! The room was quite well equipped and had a very nice balcony view

Nice & Best place to Stay. Good people & very accommodating. Keep it up.

Location and accommodation are terrific!!!The view was wonderful and they upgraded my room that was so amazing and much appreciated very thankful for that….See you for my next visit….

Place was good and clean. Location is very near to Robinsons Place Manila and many other restaurants for quick and easy access. Front desk service is excellent! Will definitely book again. View from the balcony is good too.

Great hotel, staff was super friendly and the room was good with a nice view, have nothing to complain about!

Great location and staff were really friendly and easy to deal with. Comfortable bed and good sized bedroom with kitchen and balcony. Covered pool and sauna. Very fast elevator. Worth it except for the cockroach problem, there are lots in the kitchen area.

COCKROACH MANY😡 STINKY SMELL!WORST IN EVERYTHING,

My expectations at this hotel have been met. Staff are friendly, approachable, and polite. I am thankful that they allow me to check-in early (around 1 PM), and surprisingly, my room was upgraded for free (the executive room) with a nice view of the city and Manila Bay. Also, the room has appliances (refrigerator, microwave, heater, etc.). The location is also nice, as it is a minute's walk to Robinsons Manila. However, I didn't have time to enjoy the pool as I strolled around Metro Manila. One thing that I want this hotel to do is add a rug in the CR so a customer can at least clean the floor after taking a bath. Thank you, Pacific Bay Grand Suites. 🧡

They downgraded my booking from luxury room to a standard room with the same amount of charge which i cannot accept because theres no advise thru email or call. Sink in the comfort room overflow. AC is not the cold. The door access malfunction also there are defective window specially the glass door.

Best location. best security. beautiful skyscraper. stunning night view. but the e/v is so slow. and of the 4 ev, only 2 running.

For the price we paid, I guess you can say, it's alright. The service elevators were old and almost impossible to catch because of the amount of people traffic. Tissue is not provided. Thank God for the bidet. The space for the toilet is too narrow that you'd have to squeeze yourself between the shower wall and the sink. They wrongfully advertise that parking is for free. They do not have parking. Parking around the area is not safe yet. Still, you'd have to pay while taking the risk.

I like the cleanliness of the room and the quality service rendered by the receptionists.

I will never stay at this hotel ever again. The area is excellent. However, the facility is boisterous.

Booked 3 rooms but was given 2 and 1 temporary room due to maintenance. Shifted the next day to new room causing inconvenience even though we booked and reserved the rooms. Uneven tiles in 1 of the room and cockroaches running around in the room. Not a very pleasant stay.