Cionnaith123
15 Ogos 2024
We had a nice & relaxed family holiday here for 8 nights. The views were to die for, they were just exceptional. The apartment itself was very spacious & clean upon arrival. It consisted of two bedrooms, two bathrooms (one of which was an ensuite to one of the bedrooms), the kitchen/living room area was very big, as was the balcony area. The staff were very friendly, helpful & accommodating. The swimming pools were fantastic, and our kids really loved them. The bar generally closes by 23:00 every night after the entertainment finishes. The entertainers really do their best to ensure that fun is being had! As we are primarily English speakers, I found that most of the staff were not as bilingual as I initially thought, but this is only a minor issue, as they had the bare amount of English to get by & to help. We were fully aware of the €200 deposit before arriving, so this was no issue for us. There was a separate charge of €5 per night (€40 total for us) for parking. Having a car is essential for staying here, as it opens up where you can go every day, be it to the shops or going to another town for dinner. As we had a car, we travelled to Gibraltar (approx 30/40 mins away), and to the most of the towns/ports, it also allowed us to go to different areas to do some food shopping for our apartment. Taxis are readily available I believe on a call but I do not know the costings for them. The cleaning of the rooms was non existent, during our time there, no one came to change the bed sheets, and we went to reception to get some new/fresh towels. They really need to improve on this. The sunbeds by the pool was another issue that can be improved upon, the pool opens at 10:00, and there are generally queues of people waiting in line at the gate ready to pounce & claim a sunbed, then they disappear. This really needs to be watched by staff as it is leaving many families no where to go/sit. They could really do with more sunbeds also! Overall, we had a nice & relaxed family holiday, we knew what to expect with regards deposits, and the need of a car. Take heed to the Tripadvisor reviews as they are fairly accurate feel of the place as a whole.
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