Pengguna Tetamu
15 Mac 2023
Hotel was actually quite nice, the rooms where spacious and it felt contemporary. However, the room was simply not clean. There was a lot of dust everywhere, the shower screen on the bath had scum and stains, all the silicone around the bath was yellow, there was a hair on my bed… just not clean. Also, the pillow was like a joke - a tiny this square pillow! When I entered the room and saw that I though they’d forgotten to put pillows on the bed, imagine! I called reception to ask for a different pillow and thankfully the receptionist was very kind and helpful, and she got me a much nicer one. The hotel staff was very nice (receptionists etc) but the cleanliness of the room really spoiled my stay. This is a 4* hotel, simply not acceptable.
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