Riad Hermès

A hidden gem in the center of Marrakesh, an oasis of peace and quiet, a symphony of colors. We felt right at home being welcomed by the super friendly staff and were served a delicious romantic dinner. Our room was super cozy and well equipped. The rooftop terrace with heated pool is just amazing on the middle of a busy town. Very recommended. 🙏🏻

Lovely classic riad in a great location. The colours of the building are done in the “Hermes” orange/black which looks quite striking. The pool on the roof terrace is a must and allows you to keep cool whilst sunbathing etc . The couple Mohamed & Wife are very charming and set a very nice relaxed atmosphere. I said to Mohamed and he agreed that “ A happy wife is a happy life” Something he said he will never forget 😂😂. Great place and will return on our next visit .

Riad Hermes is a beautiful Riad in the heart of the Medina. Our host Mohamed greeted us with a warm welcome and tea followed by an introduction to the hotel. The charm of Hermes is throughout and its incredible location makes exploring Marrakech a breeze. The roof top offered beautiful views and a wonderful breakfast while cooling down in their beautiful pool. We can’t thank the staff enough for their warm welcome and wonderful hospitality. We look forward to our next visit.

This is probably one of the worst stays I ever had, especially considering how expensive it is. We arrived late at night and they told us they didn't have a room for us, because 'I didn't confirm again the reservation the previous week' (it had been booked and confirmed for 2 months in advance) Their solution was offering us a room that had unusable toilet as it was under repair - so I had to shower in the rooftop where the pool is and we had to use the toilet in the reception - honestly this was outrageous We originally had 3 nights booked and during our phone call, the host indicated the rest of the nights were booked out. However, the very next day he told me he could arrange a room for both nights. We had to pay for the 3 nights and he didn't give any compensation or discount at all. We had 3 different rooms and the service each night was different. The first night we didn't even have the lower sheet so we had to sleep on top. The second night there was no gel or shampoo. The third night for example we weren't given a bottle of mineral water that they had given us the previous 2 nights. Booking system through emails was difficult as the host replies in English but doesn't know English, so I highly recommend you use French to avoid misunderstandings, and remember to re confirm your stay the previous week - but if I were you, I would never stay here (I had it prepaid, otherwise I would have left that very first night) NEVER EVER

Ayant une smart box l'hôtelier nous refuse car nous n'avons qune seule nuit de compris par celle ci et nous dit que c'est 4 nuits au minimum ce qui est complètement interdit ... Vraiment déçu par ce prestataire qui manque vraiment de sérieux .

J’ai pris une smartbox et j’ai choisi cet établissement parce que je le trouvais sympa, bien situé. Je ne suis même pas encore partie et aucune date n’est dispo sans que je dois payer un supplément… De plus on m’indique par mail que la visite du désert ne sera pas dispo également… Je ne suis plus quoi faire. Pourquoi être sur smartbox si vous n’êtes pas en mesure de proposer la prestation qui va avec! Dans l’attente d’une solution avant mon départ!