Ulasan Royal Mansour Marrakech

👍這家住宿真的太棒了！房間乾淨整潔，設施齊全，讓人感覺像在家一樣舒適。而且位置也很方便，交通便利，周圍還有許多好吃的店和景點。強烈推薦給大家哦。期待再來

Royal Mansour Marrakech 皇家曼蘇爾馬拉喀什酒店🕌 嚟摩洛哥其中一個原因都係因為想住尼間酒店，酒店的主人是前摩洛哥國王，穆罕默德六世(Morocco’s King Mohammed VI)，係2020-2021年被選為全球最佳酒店，全酒店有的53個獨棟的Riad，每間Riad 只住2人， 酒店裡的員工有將近500多人，就算在客滿的狀況下，跟客人的比例大約是4比1， 基本上你上網search摩洛哥，好多圖片都會彈咗呢間酒店出嚟，好多網紅都首推濃厚嘅摩洛哥風情，不過價格亦非常高貴，我6月入住期間已經算係淡季，我住嘅房型亦都係最基本嗰種，都要約$14000港元一晚，不過貴從來都不是他的問題……😂 個人入住體驗: 由於每間房都係獨立的House ，所以入住就要預咗要不停行樓梯上落， 而這麼高貴的酒店打電話去reception，那個人竟然不會說英文(他們大多數會說法語，因為這裡以前是法國殖民地)，很簡單問佢泳池幾點收都答唔到，還覺得你不會講法文很Low😂，而較高級的職員感覺比較高傲， 入住期間試過佢亞洲賽菜餐廳，味道嘗算不錯的😋 除此之外這裏確是很好打卡的，尤其係個Spa🥰，其實另外還有一個室內泳池我也很想影的，不過剛巧他在維修中…..🥲(聽説維修時間還有數個月) . . . . ❣️個人認為性價比低，除非你真係好想入去影相就可以住一晚，否則其實佢最靚嗰個位係酒店大堂，所以其實你只要訂位食飯就可以入去影了 . . . #thebesthotel #morocco #marrakech #royalmansour #摩洛哥 #摩洛哥風

不愧是馬拉喀什最好的酒店，住的非常舒心，酒店房型也大，各方面設施也齊全，酒店的幾家餐廳也不錯，如果有機會也會推薦給去遊玩的朋友

高端的摩洛哥Riad設計 整體服務非常熱情且真誠 酒店內飾確如宣傳的那樣 可以閉眼沖 安全 進出都需要安檢 週末會有很多當地人進來 會略顯嘈雜

如果到馬拉喀什一定要住這間酒店。雖然是復刻了皇家風格，但是很美很豪華。一樓是庭院和客廳、歺廳，有一間小廚房，但是無爐具不可以煮食。二樓有兩間套房和一間起居室，三樓天台、游泳池，可以白天曬太陽，晚上看星空。

I find it hard to believe there are better hotels on the African continent. Beautiful, spacious rooms. Concierge services are elite and the staff is dutiful. The location is also close to everything. The spa has a zen feel to it and the gym has everything one would need. Everything was superb - thank you for making the stay with my family so wonderful.

The Royal Mansour feels like an oasis in Marrakeshes traffic rush! The garden is very beautiful and the spa relaxing. The beautiful pool is serene and at the nearby restaurant you can enjoy dinner lunch or a bite outside. The staff is very friendly. Easy to reach and near other nice restaurants and bars.

This property exceeded our expectations; which seems impossible due to the incredible reputation that surrounds this hotel. Every detail is taken into consideration. The only detail that exceeds the grand beauty of the hotel is the staff. Genuine and authentic service is a lost art that is in full supply at the Royal Mansour. Dining is a must!

Visited for afternoon tea, wow what a great experience! The setting is stunning - truly oppulant surroundings! Staff service was top level and the afternoon tea was out of this world - you’d struggle to find better anywhere and the price was a mere fraction of what you would happily pay back home. A truly magnificent experience, thank you!

One of the best hotels we had ever stayed in. We had stayed for two nights in the two bedroom Riad, we can hardly find anything to complain about. Solid service, beautiful gardens and overall architecture, nice rooms and facilities. Luxury at its best. If you flying in with airline, make sure to use the fast track arranged by the hotel. The lines at customs are scary long, while the fast track process also may take some time, it is definitely significantly shorter.

Among the best in the world. This iconic hotel, often considered a symbol of luxury, stands out for its unique architecture - exceptional services. The sumptuous suites offer breathtaking views and are equipped with high-end amenities. The service is personalized, with a butler available 24/7 to meet all customer needs. Restaurants, run by renowned chefs, offer an unforgettable gastronomic experience, ranging from Arabic cuisine to international specialties. In addition, it embodies the ultimate in luxury and hospitality, offering an unmatched experience that makes travelers dream all over the world.

We visited one afternoon for a cocktail. The garden area around the bar was beautiful, shaded and quiet. The cocktail was beautiful and the staff very welcoming. We had a frozen margarita which was excellent especially in the warm weather.

We stayed in the hotel for 5 days. The first two days, the hotel was half-empty, so the speed in resolving any request or serving our table was perfect. Then, when the hotel was fully booked, the weak points that still need to be polished became apparent: The turndown service did not show up until we called them late at night and only after waiting for more than half an hour. Breakfast at the dining room was slow, with coffees not coming until half an hour after being seated. The orange juice seemed diluted, presumably because they were about to run out of stock. There was a lack of variety in pastries, and the promise of a chef's different creation every day turned out to be the same great pain au chocolat, but nothing else. The quality of pizza at the Italian restaurant was poor, and the risotto with orange ice-cream was a bizarre nonsense. At the French restaurant, it wasn't much better, with the mille-feuille dessert not looking like a mille-feuille but more like breadsticks, and a burger that, without informing us, was made with ground goat meat instead of minced beef. In summary, the dining experience was far from what one may expect from a renowned chef in charge like the one at Royal Mansour. They have everything to become a great, if not the best hotel in the world, but they lack training, proper exposure to demanding clients, and tested procedures to respond to the needs of a fully booked hotel.

They charge the credit card six months in advance and then cancel the booking two months beforehand because they can allocate the rooms better. Hands off this hotel. Fraudsters! Never pay in advance or give your credit card details to this hotel!