เลขที่ 14/3 Nantaram 5 Kor Alley, Tambon Hai Ya, Haiya, Chiang Mai Province, 50100, ThailandLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
253 ulasan
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Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.3
Perkhidmatan4.5
Kebersihan4.4
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Makanan yang lazat(11)
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Ulasan kurang baik(11)
Kim Wickham
Bilik Lanna Deluxe(katil queen)
Menginap pada Nov 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Feb 2025
Warm welcome beautiful room delicious breakfast not a vast choice but great all the same. Room was beautiful great value for money would definitely stay again
Terjemah
6/19
Jawapan daripada Pihak Penginapan: Thank you for your kind words! We’re delighted to hear that you enjoyed our warm hospitality, beautiful rooms, and delicious breakfast. We appreciate your feedback and are glad you found great value in your stay. We look forward to welcoming you again in the future! 😊
R2F2
Bilik Deluxe Kolonial(katil queen)
Menginap pada Dis 2024
Pasangan
28 ulasan
4.5/5
Hebat
Disiarkan pada 25 Jan 2025
Overall I liked the hotel. Location is around 10 min walk to the southern gate of the old city. The hotel provides a free shuttle/tuktuk to 2 of the old city gates. You can take it one way and then either walk back or take a cheap GRAB.
Rooms and hotel are nicely decorated. My room had a nice balcony with 2 chairs overlooking the pool area. Pool looked nice but I didn't use it. Bed and pillows were soft. Shower had very hot water. AC was really strong. My one complaint is the floors. The tiles were very dirty. I posted 2 photos from my room. I wouldn't use it to determine my stay there again but would be good if the hotel did a better job cleaning them. Room had complimentary potato chips, instant noodles, soda, juice and water.
Breakfast was from 7-10am and was included in the room fee. I've stayed at other hotels in Chiang Mai and this place had my least favorite breakfast. Eggs were cold both days. Fruit wasn't sweet both days. Just a normal buffet type breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your detailed feedback! We’re glad to hear that you enjoyed the hotel’s location, charming decor, and the amenities provided in your room, including the complimentary snacks and drinks. It’s also great to know you appreciated the free shuttle service and found the bed and shower comfortable.We sincerely apologize for the issue with the dirty tiles in your room and the breakfast not meeting your expectations and we’ll work to address these areas to ensure a better experience for future guests.We appreciate your honest review and hope you’ll consider staying with us again. Your feedback helps us improve, and we’d love the opportunity to provide an even better experience next time!
Clare
Bilik Lanna Deluxe(katil queen)
Menginap pada Dis 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Jan 2025
Loved loved this little hotel! We came back several times on the same trip. It’s really charming. The staff are great. Breakfast v good choices and the Lana rooms are stylish and super comfy. Highly recommended. We also liked the neighbourhood. It’s a short walk from the old city, quiet and local feel. Not as touristy. 5 out of 5 from us.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you loved your stay and even came back several times during your trip. We’re glad you found our Lanna-style rooms stylish and comfortable and enjoyed the charm of our neighborhood.Thank you for the glowing recommendation and the perfect 5 out of 5! We look forward to welcoming you back on your next visit. 😊
阿蛋超人
Bilik Deluxe Kolonial(katil queen)
Menginap pada Nov 2024
Pasangan
15 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Jan 2025
First time in Chiang Mai and chose to stay at this hotel due to the good reviews. The rooms are big and spacious, with a huge bathroom and complimentary bottles of water every day. Far away from the main area so quiet, but did mean that we had to take a Grab for most of the places we want to go as it’s about a 15 min walk just to the start of the old town through a residential area with not much else going on. Great Khao Soi restaurant 10 mins away from the hotel though with a Big C supermarket next door.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing our hotel for your first visit to Chiang Mai! We’re delighted to hear that you enjoyed our spacious rooms, large bathrooms, and the daily complimentary water. We’re also glad the quiet location provided a relaxing atmosphere for your stay.We understand the distance to the main area might require some extra planning, but we’re happy you discovered nearby gems like the Khao Soi restaurant and the Big C supermarket.We hope to have the pleasure of welcoming you back on your next trip to Chiang Mai!
DinoExplorer
Bilik Lanna Deluxe(katil queen)
Menginap pada Nov 2024
Keluarga
34 ulasan
3.2/5
Disiarkan pada 27 Dis 2024
If you don’t mind seeking local breakfasts nearby, I’d recommend you can skip out on the hotel breakfast. The food was completely cold every morning and - with the exception of hot tea and hot coffee.
Housekeeping left something to be desired. Towels were stained, the precious guests trash was still laying around. Lots of hair on my sink area
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your experience with us. We sincerely apologize for the shortcomings you encountered during your stay. It is disappointing to hear that our breakfast and housekeeping did not meet your expectations.We take your feedback seriously and will address these issues immediately with our team to ensure improvements are made, especially in maintaining cleanliness and the quality of our breakfast offerings.We deeply regret any inconvenience caused and hope you’ll give us another chance to provide you with a better experience in the future.
Pengguna Tetamu
Bilik Deluxe Kolonial(katil queen)
Menginap pada Nov 2024
Keluarga
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 24 Dis 2024
Everything was good, they also have private tuk tuk to the old city. Rooms are nice and clean.
The only thing that needs more attention is the internal bar/coffee, they don’t have much, not even a glass of wine, but they do have bottles of wine.
Another thing is the very cold water in the swimming pool, no one inside because of that, they have a jacuzzi also with cold water.
I do recommend this hotel to any family, maybe boring for young people.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness of our rooms and the convenience of our private tuk-tuk service to the old city.We sincerely apologize for the limitations in our bar/coffee options and for the temperature of the pool and jacuzzi water not meeting your expectations. and we will work on these areas to improve the overall guest experience.We’re grateful for your recommendation and hope to welcome you
Brayan Alonso
Bilik Lanna Deluxe(katil queen)
Menginap pada Jan 2025
Melancong bersama rakan
13 ulasan
4.0/5
Sangat Baik
Disiarkan pada 3 Mac 2025
I recently stayed at this hotel and, overall, had a decent experience. The rooms were spacious and relatively clean, making for a comfortable stay. Breakfast was quite good, and it seems like the quality has improved from previous reviews, which was a pleasant surprise. The location is excellent—very close to the Saturday night market and only a 20-minute walk to the city center.
Service, for the most part, was great. The female staff and the gentleman working during breakfast were particularly friendly, professional, and helpful. However, my experience at the reception upon check-in was shockingly bad, due to two younger male staff members. Their customer service was among the worst I’ve ever encountered—rude, dismissive, and completely unhelpful. They interrupted me while I was explaining my concerns rather than trying to provide solutions. There was no water in the room upon arrival, the room wasn’t what I had originally booked, and they refused to provide two key cards even though the reservation was for two guests. To make matters worse, they required a deposit for a second key card, which I’ve never heard of before.
While the hotel has some great aspects, the terrible reception experience left a lasting negative impression. Because of this, I will not be returning.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your detailed feedback. We're glad to hear that you enjoyed the spacious rooms, improved breakfast quality, and convenient location. It’s also wonderful to know that some of our staff provided friendly and professional service during your stay.However, we sincerely apologize for the poor experience you had at check-in. Providing excellent customer service is our priority, and we regret that the reception staff did not meet expectations. Your concerns regarding the room assignment, key card policy, and initial lack of water are important to us, and we will address them internally to prevent similar issues in the future.We truly appreciate your honest review and will use your feedback to improve our service. While we regret that you won’t be returning, we hope you’ll consider giving us another chance in the future.
Bam1234
Bilik Lanna Deluxe(katil queen)
Menginap pada Jul 2024
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Ogo 2024
Had a great stay! The room was nice and spacious, loved the Thai style designs. The location was great, close to almost everything, the road to the hotel itself was quite tight and narrow so be careful if you are bringing your own car. If you don’t have a car though, they do provide a shuttle bus and it’s easy to get back with tuktuk or taxi since it’s a pretty well known hotel. Pool was also also nice and clean. I loved it!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated the Thai-style design of our rooms. It's great that you found our location convenient, though we understand the road can be a bit narrow for cars. We're glad our shuttle service and the availability of tuktuks made your stay easier.We’re happy you enjoyed our clean pool as well! We look forward to welcoming you back for another fantastic stay.Safe travels and see you again soon!
Pengguna Tetamu
Bilik Lanna Deluxe(katil queen)
Menginap pada Jan 2025
Pasangan
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Feb 2025
For us it was a perfect stay in Chiang Mai. The hotel is located 10min walk from old town, which is perfect for a quiet stay. Also you get fast from/to the airport.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect stay with us. The location indeed offers a peaceful retreat while still being close enough to the old town and the airport for convenience. We hope to welcome you back to our hotel on your next trip to Chiang Mai! Safe travels! ✨😊
T
Bilik Lanna Grand
Menginap pada Jun 2024
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jul 2024
A peaceful and beautiful place to stay. The Lanna room was spacious and had a wonderful view of the mountain. Staff are extremely kind and helpful. Not too far from the downtown and lots of delicious local food options close to the nearest 7/11. Would happily come back again!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for your wonderful review! We are thrilled to hear that you found our hotel to be a peaceful and beautiful place to stay. It's great to know that you enjoyed the spacious Lanna room with its wonderful mountain view. Our team strives to provide exceptional service, and we are delighted that you found them extremely kind and helpful.We're also pleased that our location offered convenience to explore the downtown area and enjoy delicious local food options nearby, including the nearest 7/11. We would be honored to welcome you back again on your next visit!
Flo
Bilik Lanna Deluxe(katil queen)
Menginap pada Dis 2024
Pasangan
11 ulasan
2.2/5
Disiarkan pada 15 Jan 2025
Sure, the wooden structure of the buildings looks nice, but apart from that not much positive to mention here. Rooms are not soundproof, you can understand every word spoken in neighbouring rooms, when someone walked on upper floor, the whole room was shaking. If breakfast is not included in your room rate, don’t pay extra, it’s not worth it. Location is close to airport, but far from city center.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We appreciate your kind remarks about the wooden structure of our buildings. However, we are sorry to hear that certain aspects of your stay did not meet your expectations.We apologize for any inconvenience caused by the soundproofing of the rooms and the disturbance from the upper floors. Your comments are valuable, and we will review this issue to see how we can improve our facilities.Regarding breakfast, we are sorry to hear it did not meet your expectations. Our team is committed to enhancing our offerings and ensuring better value for our guests in the future.While our location is close to the airport, we understand that it may feel distant from the city center. We strive to provide convenient transportation options and are happy to assist with travel arrangements for our guests.Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future with an improved experience.Best regards,
Pengguna Tetamu
Bilik Lanna Deluxe(katil queen)
Menginap pada Nov 2024
Pasangan
6 ulasan
4.2/5
Sangat Baik
Disiarkan pada 4 Jan 2025
Beautiful hotel and the rooms were very big with high ceilings. One of the nicest rooms we have stayed in. Location was good but 10-15 minute walk into the city centre. Nice pool but completely in the shade for the whole day. Breakfast was average. Limited hot food options and little variety day by day. My partner is gluten free and vegetarian and had just a few options to choose from. But overall, a very good experience.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your experience with us. We’re thrilled to hear you found our hotel beautiful and enjoyed the spacious rooms with high ceilings. It’s wonderful to know that it was one of the nicest accommodations you’ve stayed in.We appreciate your feedback regarding the pool, breakfast, and dietary options. We strive to improve and will consider expanding our breakfast variety, including more choices for guests with specific dietary needs.We’re glad that overall, you had a very good experience, and we hope to welcome you back on your next visit to Chiang Mai. :D
AARONPAVON
Bilik Lanna Deluxe(katil queen)
Menginap pada Nov 2024
Keluarga
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 30 Dis 2024
The decoration and atmosphere in the hotel is amazing, a lot of small details…
Happy to book there, thanks for the effort!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the decoration and atmosphere of our hotel, as well as the attention to detail we strive for. Your kind words mean a lot to our team, and we’re delighted that your stay was a happy one.We look forward to welcoming you back for another amazing experience in the future
choujay
Bilik Deluxe Kolonial(katil queen)
Menginap pada Jun 2024
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 19 Jul 2024
nice staff and beautiful view ,there r 2 lovely cats in hotel
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful feedback! We're delighted to hear that you had such a positive experience with our quality service and clean rooms. We're looking forward to welcoming you back at the end of the year. Have a great day!
Kristal Charen Sidamon (icebeardude)
Bilik Lanna Deluxe(katil queen)
Menginap pada Okt 2024
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Nov 2024
Clean and well maintained hotel, good location. Staffs are really friendly. Good breakfast selection.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your wonderful feedback! We’re delighted to know you enjoyed our clean and well-maintained environment, convenient location, and the friendliness of our team. It’s also great to hear that our breakfast selection added to your experience. We look forward to welcoming you back for another enjoyable stay .