Ulasan Riad & Spa Esprit du Maroc

Riad is very hard to find and hidden inside a small and dark alleyway. Beware there will be locals trying to show you the way to the riad then demand for tips. When we arrived at the riad we were first sat down near the pool, the staff spent 20 minutes selling extra services available (e.g. tours, private transfers at an extortionate price) and then while we were still carrying our luggage made us walk up and down the stairs to ‘explore the riad’ before we were let to go to our room. Room was not properly cleaned when we checked in with underwear from previous guest left beside the chair. The water temperature for the shower is cold to slightly warm at best. The staff is constantly watching your movements within the riad and we cannot even take a stroll around the public areas of the riad freely. The attitude of the staff was not nice throughout our stay when we did not purchase any extra service the staff recommended. City tax for this riad is 35 MAD per night per guest.

It’s an old Riad but it’s very beautiful inside. The staffs are friendly and helpful! Dinners are incredible! You can tell the chefs have hearts on food. We had a really great time here.

裝修還行的一家裡亞德庭院，服務生熱情，樂於幫助，但是比較難找，需要留意路線。設施和衞生還行，稍微顯得有些老舊。

Konumu çok kötü otelin kendisi odalar kötü beğenmedik

구글맵에 찍힌곳으로 찾아가니 엄청 어둡고 좁은골목으로 5분정도 꼬불꼬불 더 들어가야했습니다 팁을 달라는 현지인을 쫓아간게 차라리 다행인 수준.. 막상 가니 너무 이쁘고 친절한 리야드직원들 아저씨께서 엄청 친절하세요 숙소도 넘 이쁘고 좋았습니다 조식도 괜찮았어요

このリヤドは大変美しく、ホスピタリティも良いです。一つ問題があるとしたらフナ広場近くの入り組んだ路地の先にリヤドが位置することです。スークに出かけてしまえば自力で戻るのは難しいと思います。 ホテルでの夕食もとても美味しかったし屋上も素敵でした。

各種服務都很好

非常好十分地地道的酒店，有很多出行上面的便利可以得到，我和我的商務出行朋友都很中意這個酒店！我們下次還會住。

A lovely oasis away from the chaos! We absolutely loved our stay. The staff was so welcoming and helpful with the ability to switch between English and French easily. Breakfast on the rooftop was delicious (I always appreciate natural yogurt and honey when I travel to help with digestion and allergies). The spa is incredible! Honestly the best massage I've had to date (and I've had a lot!) - it is worth every penny!! I also highly recommend the chicken tagine and mint tea for a poolside dinner. We had many tagines in marrakech and theirs is my favourite. I also liked the location north of the big square. It's out of the way enough so it doesn't feel to busy but walking distance from all the main sites. Fare warning the walk from the street feels sketchy but it's actually very safe and you are going the right way, just keep watching for the signs . If you're on the fence, I say book it and enjoy!

The most amazing hotel we have stayed in it was beautiful and staff were so friendly and welcoming ,food was amazing and we coukd also get a beer to drink on the sun terrace , will defgo reckonmen to our friends and family and syylvie was amazing too x

I have had an amazing stay here- the staff were so lovely and helpful. The riad is gorgeous and I would definitely recommend to come here! The room & Breakfast was amazing too! 100% recommend. The bathroom was stunning with a beautiful jacuzzi bath & fully equipped with toiletries too ☺️

The hotel was excellent, right in the centre of the souks and very quiet/relaxing after a day getting lost! The bedroom was great and the rooftop terrace was the perfect place to unwind. Sylvie and her team were helpful and friendly throughout our stay.

A great base from which to experience all that Marrakech has to offer. Convenient location, close to the souk and many must see attractions. Loved the decor and even the adventure of accessing the Riad via the tunnel. Excellent breakfast with a range of real Marrakech breads and good coffee. And Sylvie and her friendly team will organise safe and convenient airport transfers, plus taxis if you want to venture out of the old town. A good holiday

Just came back after a 5 night stay at this Road. I guess the 5* rating is a bit far fetched. The riad was pleasant and very charming but the access to it very treacherous. We were welcomed on arrival and asked if we wanted to book a spa or other activities which we declined as we had book many things for our stay already. The room was comfortable and spacious enough for us. The air conditioning we did not use it much as we were out most days. It did leak at the end and we advised the hotel staff. There was no instructions how to use the safe in our bedroom so had to lock our belongings in our suitcases. The bathroom was fine with a small bath and shower. Once you use it there is a bad smell of drainage so luckily we were able to open the window. The staff was very friendly. We were not told of tourist tax on arrival and I found out the cost 2 days before we were due to leave how much it was per person 35 dirhams per person and per night. The last night we were asked to pay the bill and asked for it in cash which we declined as we had planned to pay for meals and tourist tax by card. This is a hotel so this should be standard practice. The thing missing was a small fridge in the bedroom so we could keep cool water for next day. I expected this from a 5*. The breakfast was a bit basic with only Moroccan bread and jam and some laughing cow cheese which is a bit odd to have in such a hotel. The other meals we had were good but quite pricey. Overall we enjoyed the place.