Riad Shaden

I brought my daughter here for her first holiday abroad. She had an absolute ball, as did both of us. The staff are so friendly and helpful with everything and anything. Nothing seems too much for them at all. From booking taxis, for us, or excursions, absolute amazing experience. The ally way up to the riad is a little intimidating at first, but it is as safe as houses, would definitely be back and would highly recommend to anyone.

If you’re looking for an authentic experience, then this is the place to stay. On booking, the riad quickly responds to communication via whatsapp and this allows you to ask any questions you may have. From living in the UK, it is quite a surprise on arrival but you soon get used to it all. The airport experience (arrival and departure) was a total nightmare, it took 3 hours of queueing. Our transfer dropped us at the nearest entrance which is a 5 minute walk away from the riad. This is a little overwhelming as you are thrown straight into the mix of local life. The streets are like wide allies with shops, mopeds and lots of people. Top tip, always walk around on the right hand side and stay tucked in. It really is dangerous when walking around as mopeds are constantly zooming past. With this in mind, it is a lovely gesture that the riad team welcome you at this point so that you know where to go etc. The final street of the riad was a little daunting at night as there were usually groups of teenagers around. We were however never threatened by anyone. Children regularly asked us for money and teenagers tried to sell ‘ash’. But we just said no thank and carried on walking - no problems. On entering the riad, we were welcomed with such warmth. The court yard truly is stunning and is a wonderful surprise on getting inside. We were sat down and offered tea and biscuits. We were then given a little information about the riad etc. The hotel tax for the week was £27. Our room was on the ground floor next to the entrance area and the court yard where breakfast is served. Sadly, we did not sleep well throughout our week stay. Being on the ground floor, you regularly heard water pipes and footsteps from upstairs. Other guests alarms also woke me up (often 5:30am when tripping). Breakfast tables being set up would also wake me. If I thought there was an opportunity to move rooms, I would have asked. I would not recommend staying if on the ground floor, it really was too noisy. I believe that we would have slept better on a higher floor. The room was pretty to look at, particularly the tiled walls. The room was very small and often had a sewage smell. It was however always cleaned daily and this service was fantastic. Clean towels each day with shower gels etc topped up. Our shower head didn’t move so my partner had to hold this for me for the duration. There was a hairdryer and dressing table. Storage was also good for clothes and cases. I wasn’t comfortable with the thought of not having our door locked with a key when out for the day, but on spending time there, I truly did not find this to be an issue. The court yard area for breakfast was stunning. The tables were so pretty. Breakfast tea, coffee and orange juice was lovely. Each day, there would be 2 types of bread and a pancake. Served with either a banana OR yogurt, and cheese spread and jam. If staying for a short break, this was great. If staying for longer, more variety would

Such friendly, helpful and welcoming staff. Small hotel full of Moroccan character. Roughly 25 minutes walking distance to the main square, but I would recommend staying in the Riad Shaden for a real Moroccan experience. Thank you to all of the staff!

Very authentic place to stay. Based right in the centre of the old town where everything is in walking distance. The staff are amazing, always so friendly and willing to help. Would highly recommend, a lovely place to stay. We booked our trips at the Riad for a really personal service. Great value for money.

A lovely genuine Moroccan Riad. Stayed with my partner for three nights. Staff are superb and nothing was too much trouble. Rooms cleaned daily and even cooked us an authentic meal. It really is the genuine article and very well ran. Thank you for a lovely stay.

We stayed here as a winter trip to Marrakesh, we usually stay in at least 4 star hotels and this was a shock but in my opinion it's the way you have to do Marrakesh. The house is beautiful and really gives you a feel for Morroco throughout your stay. We chose this hotel as the service was meant to be excellent and it really was very good, the staff are all so friendly and helpful, we got them to organise our trips for us which were excellent and we also did their cookery course which was great fun. Rooms are basic and beds quite hard, they are not really secure but there is a safe in the room but this is more about sharing a house with someone and their hospitality, more than anything else.