Hotel berhampiran Vol de Nuits, Marseille

Really nice! I loved how you can have your own space by closing the curtain. The beds didn't make any noise or movements when you climb into the upper bed. Maybe a small improvement: sign for where the reception/checkin is or some arrows. Overall had a nice stay, very cozy place and clean and good working services

Went for a long weekend to see the city and it’s history, really enjoyed our time, 3 days was plenty to see everything. The hotel was in a fantastic location, right near the Metro. Everyone was friendly in the hotel, and spoke English very well which was useful as our French isn’t great. Couldn’t have asked for anything more, also the deposit was paid back straight away on the same day in full. Highly recommend.

Super accueil, logement très propres, literie excellente, bien insonorisé, bien situé (prés du métro Chartreux), clim, serviette en nombre (5), torchon vaisselle et liquide vaisselle gel douche, cafetière à filtre, poêle et casserole, mug tasse assiette ciseau, saut ballai ....Rien ne manque!

My partner and I are staying in this hotel tonight (17Sep) The good. New hotel, feels clean and fresh. Nice airy lobby / reception area. Small pool but clean and inviting. Really friendly staff, I’ve asked for slippers and bucket of ice, delivered to our room within minutes with a smile. Thank you🌸 Underground car park, very convenient, but expensive. Bad: Our room ( no 814) has a very strange layout. The bathroom is “split” in half. Toilet is located separately by the door and the other “part of the bathroom” sink and shower is located on the other side of the room. Separate toilet has NO sink, so every time we use toilet we have to walk to the other side of the room to wash hands - unpractical, illogical and dead annoying. Very limited room service menu, very few dishes, no wine, no champi. The area - really dirty, rubbish on the street, noise from nearby apartment blocks. All in all - okay’ish for 1-2 nights not longer.

La signora che ci ha fatto il check in gentilissima e parlava anche italiano, hotel molto carino e pulito. Posizione discreta a 20 minuti dal centro, per arrivare al centro bisognava prendere un bus e un tram.

I have been in this hotel for business in two days. The desk personnel was polite and fast, during the check-in. The room was enough spaces for one guest, as well as the bathroom, where the shower was a real shower, and not a typical French one, with the tube. Both spaces were quite cleaned. In the hotel there's the internal restaurant, which is more focused on cooking meat. A positive point for the hotel is the internal and CLOSED car parking, mostly for people travelling for business. Hotel well maintained and recommended.

Excellent location, just beside the station. Really friendly staff and the room was very clean and functional.

After checking out on July 29th, I left my baggage with the hotel crew to explore M****ille, before leaving to another city. When I returned the hotel, my baggage and backpack had disappeared, and the hotel crew did’t know what happened. After the arrival of the security director (I had to insist about his presence) and seeing the security cameras, they find out that a guy entered the hotel, talked to a receptionist that conducted him to the room where all the luggages were stored, than he pointed to my baggage, and the receptionist simply gave him my luggage and my backpack, without any security check (the guy wasn’t even a guest - apparently he entered the hotel to steal baggage). He then walked out the hotel stealing all my belongings. I was then in the first day of my trip with nothing left than the clothes I was wearing. I went to the police station to report the steal, I tracked an iPad that was in my baggage (and saw that it was in the flea market of M****ille), but the only thing the hotel did was offer me a lousy t-shirt “mama loves you”. More than two months have passed and until now nothing has been done and I received no compensation from the hotel. I’m stunned with the lack of security and also with the lack of action from the hotel to at least compensate me somehow. I had to buy a lot of clothes, a new iPad, a valise, a backpack and many other items that were stolen to be able to at least continue with my trip, Besides that, I had to spend hours in shopping, a time that I had planned to use to relax and enjoy the vacations. A terrible experience in the Mama Shelter M****ille.

Accueil super, des personnes adorables! Chambre-appart super il y avait tout, au delà des attentes! Emplacement au top et peu bruyant, j'ai rien à dire, à part que c'est très bien!