Ulasan Piazza Mulino 26

A fantastic stay after finishing Cammino Materano, on the doorstep of the Sassi, quiet and peaceful

Piazza Mulino is well located close to the center of Matera within easy walking distance of the Sassi. It is a simple place, very clean, and comfortable. Great value for money.

Worst experience in staying in independent accommodation. Left in the rain for 1 hour. Tried 18 calls not answered A very unpleasant man turned up and yelled at us in Italian. We felt very intimidated. When we went out we believe someone entered the room and turned off all lights and heating. Nice room but it’s in an apartment not a hotel like pictures make you believe. Next morning 1/2 hour before check out we returned back and the angry man was waiting for us. Yelling about lights left on. This was a small bathroom light we’d missed when we went for a walk. He virtually threw us out of the hotel. Standing in front of the bedroom window making us very uncomfortable. Very very unpleasant stay.

結論宿泊出来ませんでした。チェックインに誰も来ず、電話を携帯にしてもオフィスにしても不通。近くにいた老人も手伝ってくれましたが、連絡が取れず、Googleから送ったメッセージも未返信。2時間待ちましたが、連絡が取れないのでキャンセルをし、その場で空いている他の宿を手配。キャンセル手続きをアプリでしたところ、何故キャンセルしたのかと今更連絡が来ました。 キャンセルに応じて貰えないのか、返金もありません。皆さんお気をつけください。