Summerfield Botanical Garden & Exclusive Resort

This is not quite South Africa 5 star but it is a good place to stay. The rooms are very large and well equipped. It is quite a long walk to the restaurant for dinner (breakfast is closer) but the excellent service when you get there makes it worth while. Good quality food.

Gorgeous setting and grounds. Lovely large rooms. Most of the staff are friendly but quite inefficient. There was no coffee in the room and we asked multiple times and eventually had to fetch it ourselves. The restaurant is beautiful. Friendly waiters. But the food is not great and quite expensive.

Room impeccably clean and well appointed. Staff always there to help with a smile whenever you need. The grounds are exquisite and both the restaurant and the breakfast are wonderful.

We did a road trip to Eswatini between the 19th and 22nd April 2024 with a stay at Summerfield Botanical Garden. Very beautiful and serene venue. The gardens are absolutely stunning. Friendly and professional staff. The breakfasts that were included in our stay were delicious. We got to meet one of the owners who was very friendly and welcoming. The venue is nicely situated which allowed easy access to the surrounding attractions. The beds are super comfortable, so we got a good rest right from the first night.

Score 3/10 We booked a luxury suite months in advance of our arrival. Apparently they were no longer available so they downgraded us to the Peace Pod. Which is unfortunate because none of this was communicated up front and not even when we arrived. Only after we saw the room we knew something had gone wrong in our reservation. The Peace Pod is clean and new but basically a small (cold) Ikea container outside the garden, so not exactly on par with the stylish suites in the garden (see photos) When asking the receptionist she said sorry (with friendly words but less friendly non-verbal communication) but there is nothing she could do because they were fully booked. However, on *********** there were multiple larger rooms available. So they chose to downgrade rather than upgrade and not communicate it. So the overall experience was quite poor. We also had some power outages that were limited to the Peace Pod room. The garden itself is beautiful though. Clearly a lot of work goes into maintaining it and the result is a beautiful garden rich with many species of birds. The restaurant has a bit of an odd style and seatings (low tables) but the food is ok to good overall and the staff is very friendly. The pool bar has the same odd style, and has no audio system (i.e. music), no draft beer, no toilet and is a bit more expensive that most places in Eswatini&SA

Very comfortable and Clean. The location is a bit out but worth the trip for the environment and the gardens. And the service was great.

This hotel is lovely but the receptionist really spoils the whole experience. Don't think I have ever meet someone in the hotel business that is so rude. We managed to avoid her for the rest of the stay which improved our view of the hotel. Set in stunning gardens the hotel is made up of individual bungalows which are of a very high standard. Amazing breakfast is included with free parking and reasonable wifi

This is the best place I have ever stayed in Eswatini. The staff are pleasant and friendly. The service is first class. Everywhere you look is photogenic because of the awesome gardens. The rooms were clean and everything I needed was there. As a coffee person, the only improvement is in the cappuccino/latte presentation.

This hotel deserves to be in the list of the most charming hotels in Africa. It has everything to relax and forget about busy live outside. Spacious, luxury chalés are located in a carefully arranged garden, stuff are friendly and well trained. Special gratitude to Linda for welcoming us in a most spectacular way!