Hotel berhampiran Matsumotoshi Museum di Matsumoto

The hotel location is very good close to train station and bus station across the street. Also, provide breakfast and free drink. It really value for money even the room is small but don’t usually stay at hotel all day so it’s ok.

Good experience. Close to station and bus stop. Convenient. Breakfast is good and delicious. Hotel stuffs are cooperative and mannered.

Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.

We only stayed one night at this hotel, en route from Tokyo to Kamikochi, but found it very good. Our room was large by Japanese standards, well equipped, very clean and the beds were comfortable. Dinner in their restaurant, Harmonie Bien, was of a high standard food-wise but, as there were only a handful of diners, it lacked atmosphere. Breakfast was fine but maybe not entirely to western taste. Service throughout our short stay was excellent.

We stayed one night at this hotel as pat of a tour of Japan, mainly to visit Crow Castle, Japans oldest. The hotel was of a very good standard as were the rooms and the Japanese style breakfast was of a good quality, offering plenty of choices.. Would have liked to stay longer but we were moving on the fo,llowing day.

Hotel situado a cinco minutos de la estación de tren, cosa que facilita, como en todo Japón, el acceso a restaurantes, autobuses y otros servicios de necesidad. Exento de adornos se distingue por su carácter práctico, adecuado para una estancia no muy prolongada en la ciudad. Habitación limpia y aseptica, camas de 1,30 cm. Ofrece desayuno no muy atractivo para el huesped occidental. Estrictos hasta el rigor en cumplir la hora de entrada a la habitación.

The hotel was a 5min walk from the JR station and the room was very spacious. Places like the Matsumoto Castle and Ishii miso brewery were also within 10-15mins walkable distance. I was also able to check-in earlier than the stipulated time and the staff could converse in English quite well.

Great location...amazing Japanese vibe and loved the onsen spa on the roof. There is indoor and outdoor onsen with lovely night views (cover with plasters for any tattoos as it says not allowed on the wall) -perfect before bed in the spacious, tatami rooms. Impeccable service, I used Japanese so not sure of English levels. Also reception drinks available. I used to live in Matsumoto and this is the best value I have had since I left. Will definitely come back.

When I booked the hotel, the reviews made me think that it would be good but not amazing. However I was really disappointed. Although not terrible, this hotel was below my standard. Within a short walk to the amazing Matsumoto Castle, the hotel seemed like a nice historic place to stay and enjoy. The hotel itself is rather plain and uninteresting. The room was big but not cozy or really comfortable. The elevator smelled like gasoline as did the basement floor where the women's bath is located. The public baths are small and uninteresting as well. We did not eat dinner here. The breakfast buffet was good. Now, on to the service. Although not rude, the service was cold and overly rule oriented. Although I realize the check-in time is 15:00, most places will not hold on to this dogmatically and to the minute. In other words, if the room is available then let your guests settle in. On this day it was raining, constant and hard, so most guests were cold and wet when they arrived as we were. At 14:10 when I asked if our room was ready the lady at the front dest pretended to check her watch and just no, please wait until 15:00. She didn't check if rooms were ready, but rather preferred the strict rule and have guests, many with children, sit around cold and wet in the lobby. Rules are more important than your customers. I don't agree with that. It is below my standard. On to breakfast, schedule to start at 6:30. We arrive at 6:28 and the lady (different lady) rather aggressively told us to go sit in the lobby rather that stand and wait for 2 minutes. That 2 minutes before 6:30 seemed very offensive for her. So when it came to parking no person came out to greet us or help us. Not normal or good. However I parked in front and headed in, then I was approached and told that I should not park there. Not sure why, but I asked where and was told that there is a parking lot around the corner. So I headed out to the car and started to move when I was approached and told that the parking lot was full. So I asked where I should park and was told that sorry the parking lot was full. So can I stay here? No. Where? the parking lot is full. So where do I park? The parking lot is now full, maybe some people will leave. I got fed up and just walked back into the hotel. A man then said that if I give him my key he will move my car when more spaces open up. Thank you. The next morning, my car was still there, had not been moved, and other cars were parked around me. That was not good reception. Below my standards. Dogmatic adherence to rules is more important than guests. Politeness does not hide that. Below my standards. Disappointed I cannot recommend this hotel.

松本駅、バスターミナルに近くとても便利な場所です。ホテルの規模も大きくなく、朝食会場もコンパクトでこのご時世には丁度良いと思いました。コロナ対策もきっちりされていて、フロントの方々の対応もとても気持ちいいものでした。 wi-fiも繋がり、ドライヤーも備え付けとは別に準備がされておりました。掃除も綺麗にされていて、総じて快適に過ごせます。 ただ、枕元にコンセントが無かった(延長コードの貸出はあるようです)のと、テレビのリモコンが上手く反応しなかった点だけがちょっと困りました。