Ulasan Constance Belle Mare Plage

Jawapan daripada Pihak Penginapan: Thank you NIsa

Jawapan daripada Pihak Penginapan: Thank you LisaaX for your appreciation. We look forward to welcome you back some time.Best regardsGert Puchtler I General Manager

Jawapan daripada Pihak Penginapan: Dear Aline,Warm greetings from Constance Belle Mare Plage. Thank you so much for your stay and your beautiful review. It was a pleasure for the team to be at your service. I hope to have the pleasure to welcome you back again another time.With best regardsGert Puchtler I General Manager

Jawapan daripada Pihak Penginapan: 尊敬的客人，感謝您與我們分享您的反饋。我們很高興得知您喜歡酒店的氛圍、環境、寬敞的佈局和多個泳池。我們理解您對房間設施的現代化需求，並對您入住期間短暫的停電錶示歉意；我們將對此進行檢查，以確保更順暢的體驗。您的意見對我們不斷提升客户滿意度至關重要，希望未來能有機會再次歡迎您，帶來更便捷愉快的住宿體驗。誠摯問候，Gert Puchtler | 總經理

Jawapan daripada Pihak Penginapan: Thank you kanxy1001

Jawapan daripada Pihak Penginapan: Dear RedaideyuThank you for sharing your feedback! We're glad to hear that you enjoyed our facilities and service. We appreciate your comments about the beach and the room's humidity. We understand that weather conditions can sometimes impact the experience, and we will look into ways to improve the room's comfort during such times. We hope to welcome you back for an even better stay in the future!Best regards,Gert Puchtler | General Manager

Jawapan daripada Pihak Penginapan: Dear guest,Warm greetings from Constance Bellemere Beach.We are very sorry for your unpleasant experience during your stay at the hotel. Your feedback is important to us and we sincerely apologize for the inconvenience you have experienced.We understand that the room you were assigned did not meet your expectations in terms of size and comfort. Your comments about room conditions and facilities are taken seriously and we will thoroughly investigate and resolve these issues to ensure our guests have the correct understanding of the room type they can expect.Regarding dining options, we regret that you were not satisfied with the variety and taste of the dishes. Our cooking offers a variety of tastes and preferences, and we're sorry if we fall short in providing a satisfying dining experience.We respect every guest regardless of their nationality, and we are deeply sorry if you feel that the service attitude is unfriendly to Chinese guests. We appreciate your feedback and we will enhance cultural sensitivity and training for our staff to ensure a welcoming, respectful environment for all guests.We have taken note of your comments and are committed to making the necessary improvements to enhance our guests' experience. If you decide to give us a chance again, we would be honored to host you and provide you with an improved and enjoyable stay.Best wishes to Shang Qi,Gert PuchtlerGeneral manager

Jawapan daripada Pihak Penginapan: Dear Ina,Warm greetings from Constance Belle Mare PlageThank you for your stay and for your appreciation. We look forward to welcome you again soon.Best regardsGert Puchtler I General Manager

Jawapan daripada Pihak Penginapan: Dear Guest,Warm greetings from Constance Belle Mare PlageThank you so much for your stay and for your appreciation. It was a pleasure for the team to be at your service. I sincerely hope to welcome you back again at our resort for other beautiful moments. Warm regardsGert Puchtler I General Manager

Jawapan daripada Pihak Penginapan: Dear ty34,Warm greetings from Constance Belle Mare PlageThank you for taking the time to share your experience at our resort. We appreciate your feedback and are delighted to hear that you found our staff to be enthusiastic and courteous throughout your stay.We regret any inconvenience caused regarding the accommodation arrangements and the additional charge for an extra child under 16 years old. We strive to offer flexible options to accommodate families and ensure they have a comfortable stay.We take note of your feedback regarding the breakfast and understand that preferences may vary for different cultures. We continuously work on enhancing our dining offerings to cater to the diverse tastes of our guests.Regarding the swimming pool facilities, we appreciate your suggestion for an exclusive swimming pool for children. We are constantly evaluating our amenities to enhance the overall experience for families.We are pleased to hear that you enjoyed our beach with its white sand and acknowledge your comparison to other hotel beaches in the region.Your comments are important to us, and we will use them to make necessary improvements. We hope to have the opportunity to welcome you again and provide an enhanced experience that meets your expectations.Best regards,Gert Puchtler I General Manager