Hotel berhampiran INSI S.A, Medellin

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

Beautiful view of Medellin. Location is safe and walking distance to Provenza. Facility is modern and very clean. Staff is friendly to tourists and very accommodating.

What a great experience. We booked a single room up high floors and the experience was amazing. First thing to mention is the check-in experience. Staff made a huge effort to speak Portuguese when I speak Spanish and English perfectly, just to make me feel at home. They gave me a really nice room, with huge windows and a spacious bathroom, as big as the bedroom itself. Breakfast is a bit disappointing but it's something I don't mind. Also we had a half-price beer at the rooftop where you can see everything. I had a great time there, indeed. The hotel is also situated in the best part of the city. Many restaurants, bars, pubs... many options for leisure around.

Fui de trabajo y este hotel brinda un espacio de coworking en su terraza para trabajar con tranquilidad, la vista de la ciudad desde allí es fantástica, imperdible... El desayuno te lo llevan hasta la habitación o en mi caso a la terraza sin ningún costo extra, gracias por la facilidad que me brindaron.

The BINN Hotel was amazing, each member of the staff was attentive, informative and so kind! It was my first time in Medellín. Everyone from the hostess and restaurant staff ( special shoutout to Farid, you were so beautiful and attentive to my mom !!) security running out to offer an umbrella in the rain, front desk giving great local recommendations . We are already planning a return trip !!! 5⭐️⭐️⭐️⭐️⭐️

Three men walked into my room during my stay unannounced while two of my roommates were undressed and hotel management won’t do anything about it!! I rented 9 hotel rooms and a conference room at Hotel Dorado for 30 leaders of my nonprofit org for 4 days. On day 2 of our stay a mysterious man bolted into our room unannounced and saw my roommate completely undressed. Why would someone outside of our party could have access to our room!? We went to hotel managers Joanna and Marco and they won’t do a single thing about it. They tell us it is not a big deal just “a matter of perspective”. Shortly after reporting this, Marco charged into our room with another man behind him completely unannounced, didn’t knock, just opened the door while yet ANOTHER girl was undressing and would not leave the room claiming he is trying to “fix the problem”. Marco and Joanna need to be fired! At this point all the girls in my organization were scared, some were crying, we all felt completely UNSAFE. The management was harassing us. They have camera’s on every floor and when we asked they claim there is no footage of these events (how convenient!!!) so now we are filing suit against them so they can release the footage to us. On top of all of this mental &emotional trauma my girls went through,I spent over $3,000 for hotel rooms, conference room, and hotel catering and the hotel won’t refund us for the services and rooms we didn’t use after the incidents.This would be THE VERY LEAST they can do.

El hotel dice ser 3 estrellas, yo diría de 1 a 2 estrellas. Sábanas desgastadas con algunos huecos por el desgaste. Toalla pequeña, tiesa y con olor a jabón barato. Tuve que pedir otra. Éramos 2 personas. El piso agrietado y lla ducha da directamente a la cama de la habitación. Jabones mínimos y de mala calidad. Aire acondicionado viejísimo. Entra el ruido de la calle, música, etc. El área de la recepción y ascensor normal

Muy buen hotel situado Serca a la unidad deportiva Atanasio Girardot,buen servicio y desayuno incluido, personas muy amables gracias por el servicio prestado ,hotel recomendado, espero repetir mi experiencia con este hotel, gracias por tan buen servicio

Excelente lugar para descansar, desayuno delicioso, y personal muy amable. Tiene un buen espacio para parqueo, cerca al centro comercial Mayorca. son muy amables, los recepcionistas, camareras, los de cocina y el portes.