Hotel berhampiran Saint Clement Parish, Medellin

We would have rated this hotel at 5* but a checking out issue spoilt the whole stay for us! Yes the room needed a little attention - the shower nozzle hung down out of the ceiling, the shower handle came off the temperature regulator every time you adjusted it, the toilet seat kept falling down & had to be held up for me (male!),, the toilet itself was not fixed equi distant in the space between the shower screen & the wall & made sitting on it uncomfortable as you would then be squashed ........but none of these were major & would not have impacted our stay very seriously. We enjoyed the breakfast & the staff, generally were very good & helpful Upon checking out, we left a 50,000 COP tip. Then, On getting into our taxi, we were called back to be told we needed to pay 50,000 COP for a ”broken door key card”. The previous evening the door card did not work & it was replaced with nothing at that time being said. Now apparently we had ”damaged” it I refused to pay & said if they wanted the money to take it from the 50,000 COP tip I have stayed in hundreds of hotels using electronic key cards & if they ever had a problem, they were reprogrammed or replaced without issue Never have I encountered this situation before & I was annoyed & very disappointed that after a great stay, this was how it ended. As I said, this would probably have been a 5* review.....

I cannot give a full-star comment, as the hotel has no hot water for two days. And they didn't apologize or give any compensations for us.

Me sorprendió, venía de otro Ibis en otro país, siendo de la misma categoría, Ibis Medellín es mucho más en todo, en Habitación, Limpieza, infraestructura, servicio, restaurante con desayuno variado y generoso, personal en general con buena actitud, super bien ubicado, zona fenomenal hay de todo, farmacias, restaurantes, Coffe Shop, entre otros, seguro, punto estratégico para moverse a cualquier punto de Medellín. Lo recomiendo...!

Terrible stay in this hotel. I was almost died because of the broken hair dryer and was discriminated by the front desk. And, in the end, I have not gotten any apologize.

The BINN Hotel was amazing, each member of the staff was attentive, informative and so kind! It was my first time in Medellín. Everyone from the hostess and restaurant staff ( special shoutout to Farid, you were so beautiful and attentive to my mom !!) security running out to offer an umbrella in the rain, front desk giving great local recommendations . We are already planning a return trip !!! 5⭐️⭐️⭐️⭐️⭐️

If you are going to Medellin, you will never regret staying at Lettera Hotel. Real close to Lleras Park and so many restaurants and small bars.You can walk up and down the neighborhood and you will feel safe. If you decide to take the breakfast which is included, the variety of choices is awesome. Fabian and Walter are the best, they check every detail to make you feel comfortable. If you stay for dinner, the food is excellent and Alejandra and Juan Camilo are amazing. Try gin and tonics red. Last but not least Carlos at the Reception will welcome you as if you were home. This place is the best!!!!!

Beautiful design, very new facility. Room very clean, although a bit small, but perfect for a night stay. Excellent service and location. Breakfast area is one of the best in a breakfast included rate. Many options, good quality, the terrace was really nice, and the service provided a plus. A total recommended place to stay.

La atención es muy buena, la habitación agradable, con una campaña de ahorro de recursos naturales espectacular, con una insinuación a proteger el medio ambiente y ser responsables con él desde nuestra habitación, reciclando, ahorrando de forma responsable los recursos que tenemos en la habitación como el agua, lo que consumimos y como ayudar al medio ambiente. Las instalaciones son muy cómodas, el colchón y las almohadas muy cómodas. el desayuno muy rico. Quede muy convencido del buen servicio y economía del mismo

Great hotel great location and service is simply the best I’ve ever seen. The hotel is well located. It’s beautifully remodelled the rooftop bar there’s also a big island of the hotel. Breakfast was included which was great but what I love the most is that every room is beautifully remodeled, and a very intelligent use of space.

This hotel has definitely allowed me to redefine my former thoughts of what is a budget hotel. Whenever I thought “budget hotel,” I always thought of a hotel that was past its prime & a hotel that was dingy, dark, faded & completely 3rd rate. However, this hotel is completely the opposite of those things. To start, the staff at this hotel is genuinely so kind to their guests & they are equally kind & respectful toward each other. The staff is more than efficient at what they do in their professions & this allows the Ibis Budget Itagüí to have such a “feel good” comfortability. The manager here has chosen a wonderful team & your guests thank you very much! I stayed here for 24 nights & I don’t think I’ve ever felt more welcomed in any other hotel before. My room was very comfortable, with cozy linens & pillows. I slept beautifully in the bed each night. There’s a big curtained window in each room, which covers most of the wall, allowing natural sunlight to enter the room. You can’t open the windows, but the Ibis Budget Itagüí hotel is fresh & clean... & even though I do enjoy fresh air in my room, I have not one complaint with this hotel! The TV is great (with several English channel options) & electrical outlets were conveniently located throughout my room. My Internet was so fast & air-conditioning functioned perfectly. The elevators are very quick & I never waited long for one. Breakfast each morning was surprisingly more extensive than I had imagined, with many fresh fruits, omelettes to order, cereals, yogurts, breads, 2 fresh juice choices & delicious Colombian coffee with heated milk was available. The staff working in the restaurant was always so accommodating & friendly. Sometimes, in the middle of the night, I get hungry & I could always go downstairs to the hotel lobby, where they have a nice selection of sandwiches & pizzas (which they gladly heated for me). There’s lots of beverage options & chips & chocolates, etc. Security is always present on the street level, as you enter the hotel, & they ensure the security of guests & staff without being intrusive. The security staff is also very polite, but efficient at what they need to do, in order to ensure everyone’s safety. This hotel is spotlessly clean with a phenomenal cleaning staff. Sometimes I would leave my room around dinner time and they would still clean my room spotlessly & they would change the sheets for me whenever I requested. The hotel appears to be a very new & a modern building. I think they just celebrated their 2nd anniversary here. On the street level, located inside this hotel building, is a bakery called Tostao’ Cafe & Pan. Everything there is delicious & all of the pastries are very French! Next-door (still inside & on the street level of the Ibis Budget Itagüí building) is a delicious & comfortable family restaurant called Burrata, which is owned by a husband & wife & their little boy. The food is delicious, with a daily menu of the freshest ingredients & tast