Name: Hampton Inn & Suites Philadelphia/Media
Address: 300 Beatty Rd, Media, Pennsylvania, 19063, 300 Beatty Rd, Overseas, Amerika Syarikat
Rating: 4.4

Ulasan Hampton Inn & Suites Philadelphia/Media

Hampton by Hilton

Semua ulasan

Ulasan positif

Excellent experience all around! Great breakfast.

周圍環境很好，馬路對面有商店及餐飲，自助早餐比較簡單，housekeeping是五天一次，酒店不提供一次性物品包括拖鞋，飲用水也不是每日免費提供，不過旅遊住宿還是比較不錯的，酒店門口有免費停車場，對自駕遊友好

Restoran

Meja depan 24 jam

Tempat letak kereta

Penyimpanan bagasi

Kolam

Kawasan merokok

WiFi

Haiwan peliharaan dibenarkan

Sarapan pagi

Bilik dilarang merokok

Semua Bahasa

Bahasa Inggeris

Bahasa Cina

Semua Jenis Bilik

Bilik Dua Katil Saiz Queen Akses Mobiliti Pendengaran dengan Tab

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

I recently stayed at the Hampton Inn and Suites in Media, Philadelphia, and unfortunately, my experience was far from satisfactory. We checked into room 437 and immediately noticed a foul odor, particularly strong in the bathroom, resembling that of a porta potty. Despite notifying the reception, the temporary solution provided didn't last, and the odor persisted throughout the night, making it impossible for us to sleep comfortably. Even worse, my children almost vomited each time they used the bathroom.  When I raised the issue again in the morning, the front desk acknowledged that this room has a history of similar complaints. It's baffling to me why a room with known issues would be assigned to guests in the first place. To make matters worse, I was told no alternative rooms were available due to full occupancy.  The lack of proactive solutions and the suggestion of points towards my membership as compensation (That were never added) do not adequately address the significant inconvenience and discomfort we endured. Guests deserve better treatment and a more responsive approach to resolving such issues promptly.  I hope this feedback prompts a review of room assignment procedures and a commitment to ensuring that guests do not have to experience similar problems in the future.

We tried to use this hotel to house guests for a wedding we were having at a local venue. We should have realized this hotel would be a problem when we had to contact the Dirdctor of Sales and Marketing several times before getting a response. Then it was agreed that we would get blocks of 10 rooms which would be increased once they were filled. Our 10 rooms filled quickly and we were not told they were complete until a guest tried to register and was required to pay full price. We again played tag with the Director who reluctantly gave us 7 more rooms.  I was surprised that the hotel didnt just add rooms to a wedding block as they filled up. We then needed to find another hotel to accommodate all our guest.  We also asked the Director about reserving the meeting room, actually making a trip to the hotel to discuss this and leaving a reservation form for the room as she was in a meeting.  After not hearing from her for a week, i called to check on availability. She stated it was already reserved but didn't think it necessary to convey this to us, so we could make alternate accommodations.  I would not recommend this hotel for any event you would need rooms reserved. They were very unattentive.

Paling Relevan

Terbaru

Penarafan (Tinggi ke Rendah)

Penarafan (Rendah ke Tinggi)

15.9km from Philadelphia International Airport

Semua Pelancong

Bisnes

Keluarga

Solo

Tempah untuk orang lain

Pasangan

Melancong bersama rakan

Lain-lain

Temukan ulasan 100 bagi Hampton Inn & Suites Philadelphia/Media, dengan penilaian 4.4 oleh pelancong sebenar di Trip.com. Terokai perkara yang digemari oleh tetamu terdahulu tentang hotel yang termasuk perkhidmatan, kemudahan, lokasi, bilik dan banyak lagi!

100 Ulasan Tetamu Yang Disahkan di Hampton Inn & Suites Philadelphia/Media - Terkini 2024 | Trip.com

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