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4.6/5
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229 ulasan
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Persekitaran4.7
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.7
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Pipilu67
Bilik Double Dilarang Merokok
Menginap pada Sep 2023
Melancong bersama rakan
2 ulasan
4.5/5
Hebat
Disiarkan pada 14 Okt 2023
Pastikan anda memilih bilik pemandangan tasik yang tidak dapat dikalahkan di Bangunan Timur atau Barat! Hotel ini direka oleh artis terkenal, termasuk karya Togo Murano pada tahun 1978. Kerusi angsa merah yang terkenal dan sofa di dalam bilik tetamu penuh dengan rasa kontemporari. Kolam air panas dilengkapi sepenuhnya. Jangan risau tentang perjalanan yang bergelombang. Mata air panas dan makanan yang lazat serta-merta menghilangkan kepenatan hari itu. Satu-satunya kelemahan ialah jurang antara perkhidmatan lama dan baharu membawa perasaan yang sama sekali berbeza. Komunikasi bahasa adalah masalah biasa semasa melancong di Jepun, tetapi latihan hotel untuk pekerja baharu perlu diperkukuhkan dengan segera.
Teks AsalDiterjemah oleh Google
Timothy
Bilik Double Dilarang Merokok
Menginap pada Jan 2024
Solo
18 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Feb 2024
If you have extra money, this could be a nice way to indulge. However, a word of warning. If you're arriving at Odawara train station, there's no way to get to the hotel except by the hotel shuttle. Taxis won't take you. And the hotel shuttle won't take you unless you've placed your name on the reservation list ahead of time. Nobody warned me about this. I'd read online that a connecting train takes you near the hotel, but this isn't true either. I arrived during a snow/ice storm and waited over 3 hours before I could get a ride to the hotel. The shuttle driver wouldn't let me on. I called the hotel front desk 3 or 4 times, but they weren't very helpful. I suppose this is the language barrier. They meant well. But regardless, if a shuttle reservation is the only way to access a remote mountain top hotel, it's pretty important to make sure your guests understand this. Once I did arrive, I have to admit the room was beautiful. The buffet dinner was fantastic but not included in the price of the room - a little disappointing, since the room is already so expensive. Lots of extra costs, so be careful. I received a really great massage in my room. The onsen hot spring was very nice, and free (included in room charge). Breakfast the next morning was also included in room charge. The hotel bar was closed, though. There wasn't much opportunity to socialize or meet people. I did check out the lake the next morning, which was beautiful in the snowfall. I'm sharing photos of that. There wasn't time to check out much else because I had to get back on the shuttle bus at 10:30 to catch my next train. I suppose if there hadn't been an ice storm, I would have checked out more of the surrounding area and appreciated it.
Terjemah
6/9
Pengguna Tanpa Nama
Bilik Twin Pemandangan Hutan Bebas Rokok
Menginap pada Mac 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 14 Apr 2024
Great place. Friendly staff and fancy!!
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for choosing The Prince Hakone Ashinoko from among many hotels.
And thank you for taking the time to leave a review of your recent stay.
We are very pleased to receive your compliments. Most of all, I would like to express my sincere appreciation for your kind words regarding the hospitality of our staff. We will continue to make every effort to ensure that our guests have a pleasant stay.
We will keep improving our services to satisfy our customers' expectations.
We look forward to welcoming you again in the future.
The Prince Hakone Ashinoko
Reservation KOU
Shiba
Bilik Twin Superior Annex Building Bebas Rokok
Menginap pada Nov 2023
Keluarga
16 ulasan
4.0/5
Sangat Baik
Disiarkan pada 18 Dis 2023
A great place to relax and a stop to travel for Mount Fuji Five Lakes. As we travel by rent vehicle, it is another isolating place from urban to feel the beauty of nature. The outdoor hot spring is the best corner of the hotel. Meanwhile, the Japanese breakfast is definitely one of the best in our 6 days trip.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for using our hotel. Also, thank you very much for your valuable feedback. We are very happy that you were satisfied with our hotel as a base for sightseeing around Fuji Five Lakes and a perfect place to spend a relaxing time.We will strive to improve our services so that our customers can have a pleasant time.We look forward to seeing you again.
Authee
Bilik Twin dengan Pemandangan Tasik Tidak Merokok
Menginap pada Mei 2024
Keluarga
6 ulasan
4.7/5
Menakjubkan
Disiarkan pada 14 Jun 2024
It’s a very nice hotel, peace of mind. Very polite & passionate staff. Nearby Lake Ashi, great scenery if lucky you can see Mt Fuji.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for choosing The Prince Hakone Ashinoko from among many hotels.
And thank you for taking the time to leave a review of your recent stay.
We are very pleased to receive your compliments. Most of all, I would like to express my sincere appreciation for your kind words regarding our staff's service. We will continue to make every effort to ensure that our guests have a pleasant stay with us.
We look forward to welcoming you again in the future.
The Prince Hakone Ashinoko
Reservation KOU
Pengguna Tetamu
Bilik Double Dilarang Merokok
Menginap pada Dis 2023
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Feb 2024
Prince Hakone was amazing, it had a great view right outside the hotel.
Terjemah
EthanWEI
Bilik Twin Pemandangan Hutan Bebas Rokok
Menginap pada Nov 2023
Pasangan
90 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Jan 2024
The soundproofing effect of this hotel is very good and the room was very quiet, which allowed me to have a good rest. The service attitude of the hotel staff was very good, warm and thoughtful, and made me feel very welcome. The location of the hotel is also very good, with convenient transportation and many attractions and restaurants nearby. All in all, I like this hotel very much and highly recommend it!
Terjemah
Varun Gupta
Bilik Twin Superior Annex Building Bebas Rokok
Menginap pada Sep 2023
Keluarga
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 1 Nov 2023
Beautiful location near the lake. Perfect view of Mount Fuji on a clear day. Onsen experience was great. Very close by distance to ropeway/pirate ship activities.
Terjemah
Pengguna Tetamu
Bilik Twin dengan Pemandangan Tasik Tidak Merokok
Menginap pada Dis 2023
Pasangan
6 ulasan
4.5/5
Hebat
Disiarkan pada 13 Jan 2024
Excellent location. Decorated style is a bit old but well maintained.
Terjemah
traveladdict
Bilik Double Dilarang Merokok
Menginap pada Mei 2023
Pasangan
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Jun 2023
Fantastic stay, very nice hotel, friendly staff and great service. Good breakfast selection
Terjemah
Jawapan daripada Pihak Penginapan: Dear traveladdict,Thank you very much for choosing to stay at The Prince Hakone Lake Ashinoko. We appreciate your valuable feedback despite your busy schedule, and we would like to express our sincere gratitude once again.We are delighted to hear that you had a pleasant stay and enjoyed your time with us. We will continue to strive for excellence in service to ensure that we remain a special place in your cherished memories.We sincerely appreciate your continued patronage, and we look forward to welcoming you back in the future. Please take care of yourself during these times.With warmest regards,Mami Furuki The Prince Hakone Lake Ashinoko
Pengguna Tetamu
Menginap pada Okt 2022
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 10 Nov 2022
The front clerk when we check-in was kind and also the staff that carried our luggages. The hot spring was the best. But when we check-out the front clerk was rude to us.
Terjemah
Yin Ha
Menginap pada Okt 2022
Pasangan
11 ulasan
3.7/5
Disiarkan pada 10 Nov 2022
The hotel is old, and facilities are dodgy. The electric recharge does not work. What is worst is the faiilure of atr conditioning. We had to open the glass door to the balcony the whole night.
Terjemah
ChanJoyce
Bilik Twin dengan Pemandangan Tasik Tidak Merokok
Menginap pada Okt 2022
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Nov 2022
Service was top notch. Location is good for families as it is near a small aquarium, zoo and ropeway.