Ulasan Crowne Plaza Madinah

Excellent location, only 100 metres from Haram, clean rooms, some with Masjid Al Nabwi view, courteous staff. Toilets/ shower are a bit too cramped. Breakfast could be improved but convenient location would mean I will come again.

Stayed one night with my wife , great location and amazing breakfast

My stay on 9 to 11 of Feb 2023. Excellent location, short walk from towards the Masjid - the side of the Green Dome. Also a short walk to the food market. Friendly staff and spacious clean room - good condition bath and shower (no horrible grout work)- comfortable mattress topper - clean Tea/Coffee making facilities. Hallway to room smells good with some sort of atomiser and lifts are fast, on either side of the hallway. The receptionist kindly gave me an upgrade from the usual room I'd booked. All in all, this was a pleasant and peaceful experience. I comfortably got changed into my Ihram, ready for my onwards journey to Makkah via train. Mr Akhtar

Rooms very small specially those with two single beds are very small for two people the location is good just five minutes walk away from the masjid Al nabawi breakfast is normal not as good as expected

i’ve never seen that, you have to beg 4 or 5 time a day for getting the bedroom clean, and even like this they don’t come. The carpet is not very clean. And if you dare to complain to the reception, they look like they don’t care at all. it’s a pity because the location is good. the price is so high compare to the bad service. i’ll never come back in this hotel even for free. thank you.

Customer service at hotel is extremely good . Staff at hotel very helpful . You feel welcomed . I would defiantly recommend it and would love to stay again on next visit .

very good

اقامة جميلة وشكرا جزيلا لجميع العاملين بالأخص الأخ اوس صيرفى لطيف وبشوش وجنتل

AC was not working got the first 24 hours. At least 2 in person and 2 phone request led to fix this issue. Electric kettle in the room was out of service as well. It was replaced after 24 hours of stay. Bath shower was quite dirty plus drainage was poor in it. Only benefit was proximity to Masjid Nabvi.

The location was excellent for our purpose. The staff were friendly and helpful. Reema, at the front desk, made our stay amazing by recommending some local restaurants and nice spots to see.

Excellent location from The masjid nabwi and very helpfull staff especially the bell boy saiful

Excellent customer services, clean and good quality bedding. Carpet need to change. Very old.

Food was excellent, nothing else was. Hotel seriously needs renovation. Reception bathroom pathetic (very dirty). Reception staff ok.

Property needs a lot of updating, rooms are depressing and dark with misty Smokey smearing Breakfast was okay