Pullman Zamzam Madina

Ulasan Pullman Zamzam Madina

Pullman Zamzam Madina

Amr Bin Al Gmoh Street, Bani Khidrah, Medina, Al Madinah, 41499, Saudi ArabiaLihat Butiran Hotel
Pullman Zamzam Madina
Pullman Zamzam MadinaPullman Zamzam MadinaPullman Zamzam Madina
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.3/5
Sangat Baik
213 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.4
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Atur mengikut:
Semua ulasan(213)
Ulasan positif(197)
Ulasan dengan gambar/video(46)
Penginapan yang hebat!(56)
Tuan rumah yang peramah(34)
Lokasi yang baik(34)
Lokasi yang sesuai(20)
Bersih dan kemas(19)
Sarapan pagi yang lazat(14)
Bilik yang besar(8)
Kemudahan yang sederhana(8)
Ulasan kurang baik(16)
ahmed alhadlaq
Suite Eksekutif dengan Pemandangan Haram
Menginap pada Dis 2022
Melancong bersama rakan
4 ulasan
4.5/5
Hebat
Disiarkan pada 11 Dis 2022
خدمة جيدة موقع ممتاز الأثاث دون المتوسط بوفيه المطعم سيء جدا جدا
Jawapan daripada Pihak Penginapan: السیدبعد التحیةتفبل الله منكم صالح الاعمال نشكركم على وقتكم الثمين الذي خصصتموه لكتابة ملاحظاتكم حول إقامتكم، نسعى دائمًا ليحصل ضيوفنا على أفضل تجربة روحانية في المدينة المنورة، ، ونود إبلاغكم أننا سوف نحرص على إيصال شكواكم وإقتراحاتكم لدينا إلى الأقسام المختصة، نتطلع إلى استقبالكم مرة أخرى في بولمان زمزم مدينة قريبا، دمتم بخير.مع خالص الشكر و التقدير
Pengguna Tetamu
Bilik Twin Superior dengan Pemandangan Bandar
Menginap pada Okt 2024
Pasangan
7 ulasan
2.7/5
Disiarkan pada 28 Okt 2024
Was placed in c block which was away from all amenities, really sad as they would not give a refund for us to move on to another hotel!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your valuable feedback with us.We begin by expressing our sincere apology for the inconvenience you encountered during your recent stay at our hotel. Your comment is valued and please rest assured we will address all your concerns to the relevant department for further investigation and resolution.Once again, please accept our sincerest apologies for the inconvenience you experienced. We hope to have the opportunity to serve you again.Best regards,Pullman Zamzam Madina
Yasmin
Bilik Raja Klasik Tanpa Pemandangan
Menginap pada Okt 2024
Pasangan
6 ulasan
3.7/5
Disiarkan pada 22 Okt 2024
Great short stay .. not our first time at Pullman Madinah. Will come back god willing
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mrs. Yasmin,Thank you for taking the time to share your valuable feedback with us.We are delighted to hear our guests enjoyed their stay with us.We aim to ensure that every guest feels welcomed and well taken care of.Thank you again for your kind words, and we look forward to welcoming you back for another fantastic stay!Best regards,Pullman Zamzam Madina
ShahrozKhan
Bilik King Superior dengan Pemandangan Bandar
Menginap pada Sep 2024
Keluarga
5 ulasan
4.0/5
Sangat Baik
Disiarkan pada 30 Sep 2024
This is an ideal location as Masjid e Nabwi is just 3 mins away. There are many restaurants nearby and almost all of them serve good food. The rooms are pretty spacious but lighting is too dull. Also the phone in my room was not working which was later fixed by the hotel staff. The king size mattress was not comfortable, seems like it requires replacement. I also hope that they will replace their existing refrigerator with the new one as it was not working well or may be moving it out of cupboard will help. Overall, it was a pleasant stay as my main focus was to have easy access of Masjid e Nabwi.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your recent experience with us.We are pleased to know that you enjoyed our location and room meeting your expectations. Your comment about the room lights and room amenities are duly noted and has been taken into consideration for continuous improvement.At Pullman Zamzam Madina, we are committed to creating an exceptional atmosphere that delights our guests. Your satisfaction is our priority, and we are dedicated to enhancing our services to meet your satisfaction.We look forward to the opportunity to serve you again and provide you with an even better experience that exceeds your expectations.Best regards,Pullman Zamzam Madina
bluejade
Bilik Superior Pemandangan Bandar dengan 4 Katil Single
Menginap pada Ogo 2024
Keluarga
14 ulasan
4.0/5
Sangat Baik
Disiarkan pada 23 Sep 2024
Overall a gd stay. Breakfast with view We managed to check in early as we reached in the morning. Room was spacious for 4 pax but a bit dark..some lamps are spoilt and need a change of bulbs. We went in sep and it was quite a walk to Masjid Nabawi for the first time as it was abit warm. It gets easier as the days goes by. A bit further for Ladies Gate. Breakfast is gd and the food is served on 2 floors. The uppper floor has a beautiful view of Masjid Nabawi. Love the fresh fig. .
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your recent experience with us.We are pleased to know that you enjoyed our breakfast buffet, check-in, room and view meeting your expectations. Your comment about the room lights and location is duly noted and has been taken into consideration for continuous improvement.At Pullman Zamzam Madina, we are committed to creating an exceptional atmosphere that delights our guests. Your satisfaction is our priority, and we are dedicated to enhancing our services to meet your satisfaction.We look forward to the opportunity to serve you again and provide you with an even better experience that exceeds your expectations.Best regards,Pullman Zamzam Madina
Pengguna Tetamu
Bilik Klasik, 3 Katil Saiz Single - Tanpa Pemandangan
Menginap pada Jul 2024
Keluarga
1 ulasan
4.5/5
Hebat
Disiarkan pada 30 Jul 2024
Hotel is great in everything from reception to the pallman but in need for maintenance specially bathroom and housekeeping was very slow
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your honest experience with us. We are glad to know that our reception service have met your satisfaction. However, we apologize for any inconvenience regarding the maintenance and housekeeping service. Your feedback is valuable, and we will take it into immediate action for further investigation. We appreciate you taking the time to provide your feedback, as it will help us improve our services for all our guests. We hope to have the opportunity to welcome you back for an even better experience. Warm regards, Pullman Zamzam Madina
Lidya Budyana
Bilik Deluxe Katil Saiz King dengan Pemandangan Haram
Menginap pada Sep 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Sep 2024
insyaa Allah we will come back soon ✨ everythings good 👌🥰✨
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your valuable feedback with us.We are delighted to hear our guests enjoyed their stay with us.We aim to ensure that every guest feels welcomed and well taken care of.Thank you again for your kind words, and we look forward to welcoming you back for another fantastic stay!Best regards,Pullman Zamzam Madina
Mallu Couple Travellers
Bilik King Superior dengan Pemandangan Bandar
Menginap pada Apr 2024
Pasangan
12 ulasan
4.5/5
Hebat
Disiarkan pada 28 Apr 2024
It sounds like the Pullman Zamzam Madina hotel offers spacious rooms with a chance of free upgrades, which is great. Being near Masjid al-Nabawi is definitely a plus for many travelers. Affordable food prices and good food are also important factors for a comfortable stay. However, since it's an older property and tends to be busy, it might not suit everyone's preferences. Overall, it seems like a decent option for those visiting Medina on a budget.
Terjemah
6/20
Toristino
Bilik King Superior dengan Pemandangan Bandar
Menginap pada Mei 2024
Bisnes
62 ulasan
3.0/5
Disiarkan pada 15 Mei 2024
The first room given was not as per the booking guidelines. After serious talks then reception team did the change . I do appreciate the efforts of the team even thought it was after a long talks. Location of the hotel is one of the most convenient in Madinah .
Terjemah
Pengguna Tetamu
Bilik Superior dengan Pemandangan Bandar yang Boleh Diakses dengan 2 Katil Single
Menginap pada Nov 2024
Pasangan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Nov 2024
Its was very good stay the people there very nice also the food not to bad If you going to umrah that is good Place to stay & very close to the Masjid ….
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your unique experience with us. We appreciate your positive feedback on our buffet, location and staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. Best regards, Pullman Zamzam Madina
PeaceBeUponUs
Bilik Raja Klasik Tanpa Pemandangan
Menginap pada Apr 2024
Keluarga
58 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Apr 2024
Close to the the Green Dome. Close to the Quba' walkway 500 metres if you wish to take the buggy to Masjid Quba.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guestwe would like to thank you for the lovely review you shared following your recent visit to the Pullman Zamzam Madina and are delighted to read that we were able to deliver a great experience.We look forward to your next visit. In the meantime, please keep safe and be well.Kind Regards,
Pengguna Tetamu
Bilik Raja Klasik Tanpa Pemandangan
Menginap pada Sep 2024
Melancong bersama rakan
5 ulasan
3.7/5
Disiarkan pada 8 Okt 2024
This hotel is very good and 5 star ⭐️. Also very close to Masjid Nabawi. The breakfast was really good. They gave me a family apartment, which is a room, living room, dining and two different bathrooms. But, the other bathroom smells really bad and had stains all over as if there was a spill of 💩 which flooded to the dinner and kept smelling forever. Also, there was no loud speaker in the room so I couldn’t hear the adhan at all
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your honest experience with us.We are glad to know that our location and breakfast buffet made your stay a truly remarkable one.Regarding the comments you made about the bathroom and in-room audio, please rest assured that we have taken immediate action to avoid any future occurrence.We appreciate your understanding, and we hope to welcome you again to provide you with better service.Best regards,Pullman Zamzam Madina
Pengguna Tetamu
Bilik King Superior dengan Pemandangan Bandar
Menginap pada Nov 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Nov 2024
Amazing hotel and Amazing staff Amazing breakfast allhamdulilah very respected staff
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your unique experience with us. We appreciate your positive feedback on our breakfast buffet and staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. Best regards, Pullman Zamzam Madina
aisa muhammad
Bilik Superior Pemandangan Bandar dengan 4 Katil Single
Menginap pada Sep 2024
Keluarga
22 ulasan
4.5/5
Hebat
Disiarkan pada 22 Okt 2024
Too far for lady's to go to Masjid door have to pray outside in the ground ......no carpet when it's full
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Aisa,Thank you for sharing your recent experience with us.We appreciate your honest feedback about the location. Please rest assured that we have addressed these concerns with the concerned department to prevent any future occurrences.At Pullman Zamzam Madina, your satisfaction is our priority, and we are dedicated to improving our services to ensure we meet your expectations.We look forward to the opportunity to serve you again and provide you with an exceptional experience.Best regards,Pullman Zamzam Madina
MST
Bilik Raja Klasik Tanpa Pemandangan
Menginap pada Ogo 2024
Keluarga
3 ulasan
2.7/5
Disiarkan pada 3 Sep 2024
Disappointing 4-Day Stay at Zamzam Pullman I recently spent 4 days and 3 nights at the Zamzam Pullman, a hotel that fails to live up to its five-star rating. Unfortunately, my experience was marred by several issues that left me feeling underwhelmed and overcharged. *Key Issues:* - *Unsecured Room*: On the second day, we returned to find our room open, despite ensuring it was locked before leaving. The main door's locking mechanism was faulty, compromising our safety and privacy. - *Toilet Door Issues*: The toilet door couldn't be locked, further highlighting the hotel's lack of attention to detail. - *Average Breakfast*: The breakfast spread was mediocre, with the exception of the fresh fruits, which were excellent. - *Amenities*: We had to request a dental kit, which should have been provided as a standard amenity in a five-star hotel. - *Location*: While the hotel's proximity to the Haram is a plus, its orientation facing the Qibla side means guests must walk further to join prayers, which can be inconvenient. - *Poor Value for Money*: Considering the hotel's shortcomings, I believe it's overpriced and not worth the money. *Overall Rating:* 3/5 stars *Recommendation:* Until the hotel addresses these issues and improves its services, I would caution against staying here, especially given the premium price point.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your valuable feedback with us.We begin by expressing our sincere apology for the inconvenience you encountered during your recent stay at our hotel. Your comment about the room, bathroom, breakfast, amenities, location and price are valued and please rest assured we will address all your concerns to the relevant department for further investigation and resolution.Once again, please accept our sincerest apologies for the inconvenience you experienced. We hope to have the opportunity to serve you again.Best regards,Pullman Zamzam Madina