Pengguna Tetamu
7 Januari 2024
The hotel is very beautiful and confy, but the staff and facilities are very bad organised. The staff doesn’t know english, and even if there is someone who speaks, anyway speaks to you in French. The heaters in ski room are not working, so if youre planning on drying your equipment in their room, no chances, also there was a wall that literally fall on our head (and the staff reaction was: oh, how does it happen). Breakfast is very poor, some yoghurt, cheese and jambon/ham and eggs (no fruits, no vegetables, so if you re eating more healthy, no chances, just pastry and processed meat). Concierge is useless, we asked for some reservations in restaurants in the city, and their action was to call the restaurants at the number that was in google (and of course no responses from the restaurants). Overall hotel us very nice, its a really shame that the staff is so neglecting.
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