We had a wonderful stay at Zornitsa and will gladly return. The property is lovely, and it’s very apparent expense and effort were not spared in creating and maintaining the space - beautiful finishes, tasteful decor, fresh flowers, etc. The spa is gorgeous and the spa treatments were lovely. Food was great, from breakfast to bistro to aEstuvium. Highlights include the banitsa at breakfast, the nettle risotto at the bistro and the beef tongue appetizer at the restaurant (especially the celery cream covered in chocolate - brilliant). A few points that can be improved upon to make everything perfect: 1. There is no poolside service to speak of - when we called reception and asked for food or drinks, they were delivered, but sometimes quite slowly and there was no attendant checking on the guests. Even something simple like QR codes with the menus and someone occasionally coming by would make a big difference. 2. No one made up the room during our two-night stay - not even to clear out coffee cups, bring towels, etc. We don’t expect changing sheets, etc., but even at much more basic hotels you usually get some cleaning/freshening up on a daily basis. 3. Getting to and from our villa became a bit of an issue on our last day, when the resort filled up a bit more - our villa was about a 15-20 minute walk from the hotel, so we were transported with golf carts to/from dinner etc. It worked just fine when the hotel was empty, but as more guests showed up, we couldn’t even get through to reception to get a pick up (we had to bike to breakfast our last day) or would get a somewhat exasperated and borderline rude response when we asked for a ride (we didn’t have a choice because it was quite far and we had to bring our bags to our car, so walking wasn’t an option). It was clear that other guests were asking for rides, tours, etc., which is fine and understandable - but in that case, the resort should have had more than one cart to service them (they have multiple carts, but as far as we could tell, just one attendant driving on Saturday morning). Notwithstanding the above points, which were quite minor relative to the whole experience, we had an amazing stay and look forward to coming back.
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