Hotel berhampiran Dragon Cave, Menorca

We've been to the Melia 3 or 4 times now and on this occasion it didn't meet our previous experiences for a few reasons. Many Pros and Cons...: Pros : Location unbeatable: The view, the beach are just amazing. It's perfect. Staff amazing: Really love the staff. They are great people (thanks!) Excellent buffet breakfast as usual. So much of everything, Evening entertainment not bad in the bar. Hotel quiet so didn't expect much. Room cleaners and service: Absolutely first class. Drinks from Bar: Excellent quality Cleanliness of hotel common areas: Excellent Cons (first time for us experiencing these): Where is the 'Melia smell' !! :( The reception area didn't have the amazing smell like it used to. Though we found it elsewhere in the hotel. We always remember this hotel for its amazing smell as you enter. I know it's petty but I was sad not to smell it. Our family loved that first impression from before.. Damp family rooms. We were moved from first room due to wet drip over kids bed. 2nd Room still wasn't great with smell of damp. It's noticeable as you walk down the hall (rooms 633 onwards). The staff sorted a room quickly but we'd unpacked already and I wasn't happy repacking. No compensation (bottle of wine?) or help to move clothes. Mmmm c'mon 5* hotel! There is some issue there it seems. Hotel Bar: Service way to slow. Just not enough staff. Bar was busy in the evening despite October. Pool& 'Hot tubs': Very cold. C'mon Melia it's a 5*. Just heat them. We had windy weather on the beach a few days and the pool was extremely chilly which didn't help. They really could do with updating the pool size now. It's not a highlight. Buffet meal at night: Tried it once and it was average. Free Water in the room : 2 x small 330ml cans for family of 4 per day.. Stingy again for 5* Coffee quality: The insta machines were the only option for morning coffee. The taste again not 5*. Yuck. I felt our holiday at the Melia was 'good' but not excellent. The weather wasn't great but we had a nice holiday. Sadly the Melia had to close off the main terrace restaurant due to wind so the hotel residents had to use the other restaurant areas which were quite busy. Just a few touches and drier smelling rooms would have helped. Hope this feedback is received positively as we love the hotel. Tips: Get a car, goto Cuitadella and Mahon for dinner, they're amazing places to spend time (both). If you have kids the Toboggan place in Cala Galdana is fun and the lunch food is great considering it's a little water slide place.

What a lovely hotel! We booked only 2 weeks before our holiday and emailed the hotel to request a room with a pool view and happily we were in a really nice location. I did feel the restaurant was more like a cafeteria and very brightly lit. On our first evening we were left to find a table when it was really busy. It's always nice to be greeted by someone when you arrive. There was plenty of choice for hot and cold meals. We walked to the marina each evening and as others have said it is a 15/20 minute walk from the hotel. Depends how fast you walk!! The cleaning staff are brilliant and cleaned our room every day. The pools and grounds are well looked after also. Thank you for a lovely holiday.

My wife and I had a lovely two-week holiday at HG Jardin de Menorca. Everything about our trip was perfect (hats off to Jet2 Holidays too). The staff were very friendly and welcoming. Everyone spoke good English and tolerated my attempts at speaking Spanish. Wi-Fi was excellent throughout the hotel, including our room and even the pool area. We stayed in a Superior Junior Suite, room 2A101. It had everything that we could need, including UK TV channels (sometimes there was some flickering but nothing to get fussed about), hob, fridge, microwave etc. The room was very clean and tidy, with a very comfortable bed. Loads of hanging space and room for all your stuff. It was cleaned every day, including new towels. The shower was great, tons of hot water and great pressure. We had a good view over the pool area, and sometimes sat there just watching the world go by. The grounds were immaculate with grass areas all round the pool and lovely palm trees everywhere. The pool area was well laid out with lots of loungers and parasols. There was a lifeguard on duty all day, every day too. We stayed B/B and the breakfast was superb. A good mix of cereals, all sorts of breads (including a toaster), hams, cheeses, jams and coffee machines. Also a great range of hot stuff including a chef making eggs and bacon dishes. We ate at the hotel bar area (just next to the pool) a few times. It was great, with a mix of salads, burgers and local dishes. Everything we had was well presented and reasonable value. We had thunderstorms on a couple of days so we made use of the Fitness Room – a treadmill, stepper, cycle with multigym and free weights – everything you could need. We used the free local shuttle minibus a few times too: down and back to the beach area in Son Bou. We always booked to make sure we got a seat, and everything worked well. There is a well-stocked supermarket within the hotel complex and we found everything that we needed. Overall, we had a great time at the hotel. We would definitely go back: we couldn’t fault it at all.