Hotel Kyriad La Quinta di Merignac

Ahhhhhhh mes 2 jours de cauchemars à Merignac !!!! Check-in manquant de professionnalisme et de qualité d'accueil ( on est en 4*, pas en auberge de jeunesse ! ) , + paiement d'avance ( ma CB est pourtant en garantie ) avec sur-facturation deux fois du pdej, pourtant déjà indiqué dans le tarif de réservation, + avec un argument fallacieux d’écologie, on me demande si le ménage doit être fait entre les recouches !!? ,( à quand le chauffage en option ? ), pas de surclassement de chambre alors que l’hôtel n'est pas complet ( carte platinium ) , + toute la partie bar et restaurant n'est plus relié à l’hôtel mais à l'enseigne de restauration complétement indépendante ( faut ajouter une locomotive Hippoptamus pour remonter l’hôtel ? ) ce qui veut dire que le moindre café ou plat est à payer de suite sans pouvoir mettre sur la chambre. Le ”welcome drink” est limité à une liste très courte de boissons, donc très loin du mot ”welcome” que tous les autres Novotel pratiquent . Deco du lobby et des communs refait au bénéfice de l'hyppo et pour attirer l’œil du passant , mais les chambres ne sont pas rénovées depuis presque la création de l’hôtel ( on vient à l’hôtel pour apprécier et se reposer dans la chambre... c'est le principe d'une prestation hôtelière de qualité ) , on retrouve le gros crépis partout sur les murs et au plafond et un étai qui tient la tv ! De nombreux concept de chambres ont pourtant été développées depuis par Novotel , là vous vous retrouvez ”back to the past” ...même pas vintage. Des problèmes de climatisation signalés sans suite à un personnel peu impliqué qui se réfugie toujours derrière ”la direction” . Au pdej c'est pas mieux , buffet moyen , deux bassines récupèrent les fuites d'eaux ( ça peut arriver ) mais la personne responsable de la salle (désagréable) est plus préoccupée de passer ses appels personnels, que de nettoyer les tables laissées vacantes, ou de se souvenir du numéro de chambre pour la facturation. Enfin au check out le ”bonjour” et un sourire chaleureux semble être en option. Tout cela a été signalé sur place sans avoir d’impact particulier, le collaborateur se réfugie toujours derrière la direction. Celle ci semble plus préoccupée par son compte d'exploitation, et fait complétement fausse route en oubliant la signification du mot ”client” ? Je suis fidèle de l'enseigne partout dans le monde et j’étais fidèle de Merignac , je les avais quitté il y 5 ans à cause de promesses non tenues ( la fameuse réponse où ils mettent tout en œuvre patati patata ....et que je verrai la différence à mon prochain passage ... ) , 5 ans après , j'ai voulu réessayer mais rien a changé, si ce n'est en pire . A au fait, c'est le prix Novotel évidement ! C'est une honte pour l'enseigne et je crois bien le pire Novotel que j'ai du faire. Il y a 2 autres Novotel à Bdx et bien meilleur , le Lac lui par ex est digne de l'enseigne Y retournerais je ? Non... bien sur , plus jamais à Mérignac !

Posto abbastanza comodo a 1 km, 15 min a piedi dall'aereoporto, molto pulito. Tutto bene? No! ALLA RECEPTION MI HANNO FATTO (RI)PAGARE L'IMPORTO DELLA NOTTE, DICENDO CHE IL PAGAMENTO FATTO CON TRIP.COM ERA SOLO UNA PRENOTAZIONE E NON ERA STATO RICEVUTO. DOPO AVER(RI) PAGATO, QUANDO HO MOSTRATO CHE IL PAGAMENTO CON TRIP.COM ERA STATO EFFETTUATO, MI HANNO DETTO CHE NON CI POTEVANO FARE NIENTE. AL MOMENTO HO PAGATO DOPPIO E SONO IN ATTESA DI RISOLUZIONE LA SETTIMANA PROSSIMA. TUTTO QUESTO DI NOTTE. PURTROPPO MOLTO INSODDISFACENTE

Stayed here for one night July 18th 2022 before an early flight at 6am next morning. Got lunch here which was lovely and used the outdoor pool which was also handy as temperature got to 40° Celsius which was too hot to venture out in. However the service at evening dinner was extremely slow, everyone was waiting about an hour for dinner. We didn't even bother waiting for icecream included in kids menu as just wanted to go to bed. Drinks were pricey enough in the restaurant too, like a coke was €5. Hotel seemed understaffed so maybe thats why restaurant so slow. Would stay again but eat elsewhere if able to walk or drive.

Séjour de 4nuits , il manquait certaines choses pour faire la cuisine, et on m’a tout de suite fourni tout ce qu’il me fallait . Très bon accueil et très bonne réactivité lors de demande. Donc satisfait !

I stayed together with my partner at your hotel in Merignac last week the nights of the 29th and 30th of October. The night of the 30th we came back to the hotel around 22:30 p.m. and the reception was closed, so we used our card to open the main entrance of the hotel. Unfortunately, the card was not working as the door did not open. We tried several times to call the number which appeared in the front door, but no one replied. Suddenly some customers who were inside the hotel appeared and they opened us the front door. They told us that they have faced same issue; they could not open the front door. Additionally, they could not open their bedroom door, as the card was not working. We tried as well to open our bedroom door, but same issue happened, the card did not work. We were around two hours trying to reach someone from the hotel to solve this unpleasant situation, but we had no response at all. We were checking numbers of different Nemea hotels. We talked to both Lyon and Toulouse hotels, but they told us that they could not help us. They were stating that they were independent hotels and that they had no relationship between each other. We really felt abandoned and the whole situation was very unpleasant. We did as well call the police as we were desperate to solve this issue. As we had no response whatsoever from the hotel, we decided at around 0:15 a.m. to leave Nemea and search another hotel to spend the night. We needed to get a sleep. Same did the family that were with us in the reception. Moreover, they had two young daughters. Next morning, we went into the Nemea reception to explain the whole situation. The response we got from the man in the reception was to write an email to the following email account: merignac-stadium@nemea.fr. We did not accept so as we wanted a compensation on that same day. After that they agreed to pay us for the new hotel room we booked. This was not acceptable, and we required to compensate for the lost time, the several calls we did, the medication I was not able to take, and all the inconveniences caused. Finally, we got paid the hotel night at Ibis plus the Smartbox value. Finally, we would like to take the chance for you to recheck the internal policies on how you control the security as well as the emergency numbers in case any technological damage arises. A customer cannot be left abandoned as it has been done in this case.

La personne à l’accueil d’une jeune fille adorable pour ce qui est désinstallation rien à dire très propre, je recommande cet établissement

As corporate hotels go it's OK - lots of practical wipe clean surfaces (good for people with urinary issues). Its massive downfall is that across the road is a venue that plays very loud, horrid garage type music until the cock crows and given that the hotel on certain nights operates a no air con approach apparently, one's only way of getting any respite from heat is to open the windows onto the party. Clearly in a room that's floor to ceiling vinyl, should you book a room on the wrong night of the week - when the music's really thumpin and the hotel decides to disallow aircon - rather that enjoying a minute's shut eye you'll find yourself sliding around in sweaty plastic until you'll absolutely have to open the windows at which point the 'like or not' party sound will ensure that you don't get a wink. Proximity to the airport is good, I wouldn't go back though. Like ever.

When you stay at The Originals City, Hôtel du Phare, Bordeaux Mérignac in Merignac, you'll be in the business district, within a 15-minute drive of Rue Sainte-Catherine and Place de la Bourse. This hotel is 8.4 mi (13.5 km) from Bordeaux Exhibition Center and 9.5 mi (15.3 km) from Cité du Vin.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and a banquet hall.Grab a bite to eat at the hotel's restaurant, which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.