Turgut Türkalp, Gazi Mustafa Kemal Cd 27/A, Mersin, TürkiyeLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.1/5
Sangat Baik
44 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.0
Kemudahan4.1
Perkhidmatan4.1
Kebersihan4.1
Tapis mengikut:
Atur mengikut:
Semua ulasan(44)
Ulasan positif(36)
Ulasan dengan gambar/video(2)
Ulasan kurang baik(8)
Kemal Ayata
Bilik Katil King Saiz - Merokok
Menginap pada Okt 2023
Keluarga
4 ulasan
3.2/5
Disiarkan pada 15 Okt 2023
A little bit far from attractions. Overall the hotel is okay. Good breakfast, spacious room.
Terjemah
seas71
Bilik Katil King Saiz - Merokok
Menginap pada Mac 2024
Pasangan
1 ulasan
3.5/5
Disiarkan pada 6 Mac 2024
it was fair enough.
Terjemah
Nicholas Charles
Bilik Katil King Size-Tidak Merokok
Menginap pada Mei 2022
Solo
37 ulasan
3.5/5
Disiarkan pada 8 Mei 2022
The hotel and staff itself are great. Nothing is too much hassle. The rooms are comfortable and clean. The main issue is the location however. Really not a nice part of the city I’m afraid and it’s about a 20 minute walk to anything approaching civilization. Other than that a really great hotel😜
Güzel bir otel, bazı eksileri var otoparkının olmaması gibi ya da benim aracımı otoparka koymadılar bilmiyorum, genel olarak memnun kaldım tavsiye ediyorum.
Terjemah
董若雯
Deluxe Room, 1 Katil Ratu (Queen), Smoking (Round Bed)
Yataklar gördel açıdan güzel ama konfor anlamında yetersiz
Murat
Menginap pada Okt 2021
Bisnes
5.0/5
Luar Biasa
Disiarkan pada 29 Okt 2021
Odalar geniş ve temiz, kahvaltı ve yemekler çok iyi. Personel güleryüzlü ve ilgililer.
Nidal
Menginap pada Dis 2023
Keluarga
2.0/5
Disiarkan pada 30 Dis 2023
Pros:
Great Breakfast
Nice Room
Some staff extremely helpful
Cons
Only heating working - no cooling possible
Noisy
Booked room that - Fits 3 People - when I arrived they charged me extra for the 3rd guest - which was a child - false advertisement on booking page,
Most staff were very helpful, some extremely sour and not very hospitable. No need to mention names.
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2023
Lain-lain
0 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Ogo 2023
clean, cosy, welcoming staff behaved very nice; we expected a littşe reacher breakfast but what was served was fresh; there was hot tea available all day long. I wouldn't count the hotel for a long stay' but for transit it's ideal
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Lain-lain
0 ulasan
1.0/5
Disiarkan pada 17 Jul 2023
Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.
Terjemah
Roland
Menginap pada Apr 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 16 Apr 2023
Clean , great service , good breakfast. Would definitely stay again.
Terjemah
Dino
Menginap pada Jul 2022
Lain-lain
3.0/5
Disiarkan pada 25 Jul 2022
I did like the cooperation with the staff when I told them I'm arriving late at night at 2am.. They shared the IBAN and I settled my account.
However, a friend visited and they didn't allow him in. I went down and accompanied him up.. I had some work to finish and we could have coffee. The receptionist sent us a staff who was so aggressive to my friend saying he either pays for the night in the room or he leaves. We obviously left but that was seriously unexpected and very rude.
Terjemah
Sam
Menginap pada Jul 2022
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 24 Jul 2022
The hotel was very clean and the staff were very courteous and helpful