Hotel berhampiran Casa Battler, Mexico City

The hotel location is great. Staff was very friendly. They have a virtual concierge, called Oscar. He is available to chat trough messages and gives you tons of great tips about the city! Thank you Oscar, you made our experience excellent.

不得不説，該酒店的早餐還是不錯的。 但是服務一般般。 前台的英語還可以 入住當天遇到他們在清理水管， 跟我説十分鐘後就可以洗澡了，足足等了3 h ， 才開始有熱水。 期間我一直問前台，他最後直接攤牌，他也不知到要等多久😢😢😢😢 一開始通水， 全部都是黃色的😥😥😥🥲🥲🥲 放了差不多半個小時才放乾淨 感覺我像是在給他們做房間清潔服務 是一個很神奇的體驗

The location is very good. Surrounding there are many restaurants and Cafes. The metro station just few minutes to walk. The concierges are friendly and helpful. the breakfast is delicious. Special is the omelet made very good. The room is modern and comfort.

Muy amables todos Buen servicio La habitación tiene buen espacio Muy cómoda la cama y el agua siempre estuvo a su punto Me gustó la estancia El servicio del restaurante es rápido y la comida con buen sabor 👌

This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic

Really nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio. The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis! The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul! Thanks Hotel Marquis Reforma! See you soon.

The hotel was modern and attractive with bilingual staff and full service breakfast. It was walking distance to public transit and the historical district. The area gets a little shady at night, but that is to be expected. During the day it is totally fine. We really liked the sliding wall panel that acts as a blackout shade and helps with street noise a little. The shower was nice and hot, bed was a bit firm, and linens were nice. The HVAC system was loud but worked great at drowning out any noise. We added the optional breakfast ($1 USD total through Expedia) and it was the Revolucion breakfast for 2 ($150 MXN ~ $8 USD each at the hotel) which included juice or fruit, coffee or tea, toast, and your choice of eggs with beans, enchiladas, or pancakes.

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

Buen servicio, excelente ubicación

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.