Ulasan AC Hotel by Marriott Santa Fe

房間硬件ok的 面積也很大 但地理位置好偏 半夜啥都沒 但是打掃衞生不給力 馬桶圈上有長頭髮 洗臉池下面的垃圾桶也沒及時清理全是紙團 咖啡機也用過沒清理沒換 全是咖啡渣 服務也不好 打掃衞生的兩個美女大半夜還在走廊裏嘻嘻哈哈 一大早又在聊天

酒店還不錯，就是早餐需要去另外一個地方吃有點不方便，早餐地方收費也比較混亂

酒店旁邊附近就是一個大型購物中心，酒店在富人區、治安環境非常不錯、傍邊的商場衣食住行購買都非常方便，入住體驗非常不錯

離市區比較遠。房間還可以

All good thanks. Clean, warm and comfy. We love to visit this hotel. Always an excellent experience. Here for my birthday.

Easy check-in. Nice clean warm pool. Tasty restaurant with efficient friendly service. All good. No surprises.

Cleaning problems in bathrooms at the lobby, the pool, and the shower

It was really amazing. We love AC hotels.

Friendly quick check-in with a wonderful "Feliz día del niño" sign that my son loved. Thanks for the lovely high corner room. The view is amazing. Comfy beds, and quiet air conditioning that actually works very well. Coffee machine very welcome too. Food was probably the best I've eaten in months.

Breakfast was bad … no pancake , bacon or breakfast stuff … really bad and pool was dirty

Loved the staff and customer service. Breakfast was also great!

It is a good fit, but I think the staff is no as nice as other hotels in Mexico.

My Family and I stayed in this Hotel four nights in early December. The service was very unimpressive, but I will say customer service was good Checking in was okay, the first room we were put in, the sink was clogged and the water would pile in the bowl. The AC wasn't working, so we called the front desk to fix it. Everything seemed OK, except in the morning when we woke up there was no running water to the room. Shower, toilet, sink. We called the desk to ask if there was something wrong or if they could fix it. We were informed the hotel was experiencing water pressure issues and it would be fixed in a few hours. We left for breakfast and hoped it would be fixed by the time we came back, it was not. We were informed to shower in the pool showers, or wait. The service in the restaurant of the hotel was extremely poor, either not attentive to customers or just talking to other staff, we only went there for one drink and decided not to get food there. We were moved to another room after the water pressure issue, after that, it was okay. If i had to decide between hotels in this area of Santa Fe, I would not stay here.

The rooms are not maintained properly (faucets not working, without adequate hot water, crystal door missing in one room, water leak left 8 floors without it, dirty exterior glass windows, pool washrooms and area with condensation AC not working, although the hotel offered another room both were not maintained properly) the property is not what a Marriott franchise should be. Also, I used *******.ca and the final bill was in US dollars, hope I can get a clarification and reimbursement from *******.