Hotel berhampiran Monumento a Gandhi, Mexico City

Modern accommodation in a great area for exploring Mexico city for a day or two. It's not a hotel so obviously the service is totally different than you'd expect For cleanliness and?overall amenities..But it's totally ok for a good night sleep and a convenient, safe, and nice location to stay. Wish they could PayPal bit attention to details, for example in trio.com?app it says the room had a?balcony and when we arrived we didn't even have windows. Exhausted from a long trip we didn't want to cause trouble but that could have been advised earlier. We were two people but only had one hand towel so that was an inconvenience that could have probably been avoided of the management would pay a birthday more attention to the bookings. Overall ok stay for an one night stop-over in Mexico city. Walking distance to restaurants and nice Polanco area day off night.

The Hotel is very clean and well located. The employees are really nice and friendly. Security guard is at the entrance of the hotel at all time even though is a safe area. Breakfast really good and tasty 😋 ..hotel is close to the Venezuelan Embassy and to the DHL Store...Hotel is not a 5 star hotel, but it is more clean than most of these well known hotels...I was very pleased 😊

This hotel is incredible! The staff is very friendly and willing to help in practically anything you might need… cribs, hi chairs, transportation, directions, concierge, security and always with an honest smile on their face. Location is extraordinary, steps away from Reforma Ave. where you can find all types of attractions for any age. The restaurant in nice and the food was delicious. Breakfast buffet is a must. Price/value is amazing! Thanks and congratulations to all the staff at Laila! See you again soon.

The location is really good, just a short Uber ride away from most of the attractions. My friend and I enjoyed the clean room and the continental breakfast. The staff were very friendly. Nearby is the Angel of Independence.

This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic

Lokasi yang sangat baik dan bagus kerana biliknya besar. Terdapat banyak restoran di kawasan kejiranan, jadi tidak ada kesulitan.

酒店位置很好，改革大道上，距離哪哪都很方便，不過酒店設施比較一般，老舊。價格合理，出差主要是為了出行方便

Buen servicio, excelente ubicación

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.