Hotel berhampiran Plaza Comercial Garden Del Valle, Mexico City

酒店在裝修 隔壁房間很早就開始動工裝修了

The shower was cramped and awkward with the door hitting the bathroom door. The water pressure was incredibly weak in the shower, but too strong in the sink, making a mess. The only window in the room faced into the hotel hallways so people could see you. The sheer curtains were on the inside so the only way to close the full curtains was to open them up completely and expose yourself before being able to close them again. Parking required talking to the attendant and getting a new ticket each time, which was annoying and a waste of time. The bed linens didn't fully cover the comforters - I hope they get washed each time? No power outlet on one side of the bed. LED strip lighting was falling down and made it too bright as it's not supposed to be seen directly.

就是一般的快捷酒店 房間比較小

Excelente servicio! Personal muy agradable. Se agradece que el check out sea a la 13:00 hr. Y te dan minutos extras para que dejes la habitación. Muy recordable! La habitación es amplia.

The hotel is quite convenient. From T1 is a short walk distance and from T2 there’s a shuttle bus every 15min. To get there from T2, you need to exit from gate 4; towards this gate you can find a Camino Real Hotel office. I stayed overnight, which I think is enough. The hotel room is old, with details on the walls specially in the bathroom. The experience was alright.

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

Lokasi yang sangat baik dan bagus kerana biliknya besar. Terdapat banyak restoran di kawasan kejiranan, jadi tidak ada kesulitan.

We had a fantastic stay at Virgilio, and can't recommend it enough. The deciding factor in booking was that when I called the hotel, someone at the property actually answered - it wasn't an answering service half a world away. That was my first impression and that personalized attention was a trademark throughout our stay. The concierge, Angel, communicated with me in the lead up to our trip and booked our airport pick up and several excursions through a local guide. Angel was exceptionally attentive and communicative and ensured everything was arranged prior to our arrival and throughout our visit. I was so grateful to have someone local make all the arrangements through a trusted source. Our local guide was wonderful, picking us up for outings to Coyoacan and Xochimilco as well as to Teotihuacan and the Maria de Guadalupe Basilica. Our room was modern and newly updated, clean and we had a great balcony that faced one of the smaller side streets. The pool and rooftop balcony were wonderful property amenities where we loved to hang out in the afternoons and evenings. The hotel restaurant, Pepe, had wonderful food with exceptional staff; we especially enjoyed their daily happy hour from 5-6 p.m., which included wine, an appetizer and juice for our kiddos.The location of the hotel is in an ideal part of Polanco, close to everything and very safely walkable. We were traveling with small children and the staff went out of their way every single day to make sure we were comfortable. From the front desk to the restaurant staff, every person who worked there was so hospitable and kind. I can't say enough good things about the wonderful folks who work here who really went out of their way every day to ensure we had a nice time at their hotel and their city. We had a great stay and would highly recommend for couples and families.