Ulasan 1 Hotel South Beach

good，

It place was awesome.

服務很一般 設施還不錯 前台服務態度很不好。很不耐煩。問前台酒店有什麼內容，讓我們自己看。酒店環保理念很好，但是希望服務也能跟上。

朋友自己選的房間，替朋友定的。

停車很方便

空調太冷了

孩子很滿意，不錯👍

早餐一般。

The bed area in the room was very uncomfortable and very noisy. The floor which bed was located was made of wood which was very very noisy and also had one step to the main floor of room which was very very inconvenient and very dangerous during mid night time.

It’s just not worth the money anymore, especially when the hotel is at capacity. It’s chaotic, understaffed, and lacking in the luxury feel and amenities 1 Hotel used to deliver. The shower leaked, tub didn’t hold water in, housekeeping left the pillow cases and towels on the bed platforms, no shower facilities for early arrivals/late departures, bag check was lengthy. Pool staff though - phenomenal!

Arrogant and never feel like at home . Slow service and suffer to get your job done . Queue everywhere even when grabbing a cup of coffee . Highly expensive and less value for money

We had an incredible time at the 1 Hotel South Beach!!! Such a pleasant and memorable stay!!!! Special thanks to the very special Carlos from the pool, Rosangela from Habitat, Danielle Lima Food & Beverage Manager and Patricia from the Lobby Coffee. We can´t wait to be back!!!! Great atmospehrere and energy!!!!

We stayed here a year ago and had such a nice time, we decided to come back but it’s been a totally different experience. We arrived at 3 and our room was not ready (check in is 4). We went to the rooftop bar to grab a drink and were treated poorly- after they confirmed we were staying at the hotel- so we walked out. Went down to the lobby and luckily our room was ready. We are in room 321 and there is tape holding up wood boards behind the bed. I took a shower and we had two inches of standing water throughout the bathroom because the shower door is not properly sealed. The room has stains on the wood bench area too. The room needs repairs. On Saturday night we were dropped off by the main entrance and another car nearly hit me. The employees did nothing - did not make an attempt to help. Instead, other hotel guests stepped in, shouting at and the driver and making sure he stopped. It was an enormous scene and the staff stood and watched. Today we went to the front desk and asked for a checkout time of noon. We were told they could not accommodate us. We explained that when we checked in we saw three different individuals checking out at 3:30 pm and didn’t understand why noon- on Monday vs. Friday when others were checking out late could not be accommodated. She said she would talk to the manager and told us they could not accommodate us because we didn’t book directly through them. I’ve asked to talk to a manager twice and no one has contacted me.

Great hotel and property a bit expensive but lovely . Did not receive any of the ******* ‘VIP’ benifits . Not sure these exist