Miami: 300 hotel ditemui

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Terokai Ulasan Tetamu Hotel di Miami

JW Marriott Marquis Miami

JW Marriott Marquis Miami

4/5107 Ulasan
Downtown Miami / City Center
This hotel is a complete disappointment, stay elsewhere, there are much better options nearby. On top of the fact that it feels dangerous to both walk or drive around the property, it is also not very convenient, despite its location. Second, the customer service is horrible and they do not value their Titanium and Platinum guest or your status upon check in. The trouble started as soon as I arrived, they do not answer their phone, there is no possible way to get to a human on several tries and when the person finally answered they would not help resolve any of my issues. On top of all of this, for a full service property they do not have any of the convivences that you would expect. We had to fight for our room type, the room did not have a laundry bag and the room was not well appointed. Also, understand that this is a JW Marquis, it is supposed to be the highest level of service for a City hotel, think resort property in a downtown setting... resort it is not. They do not have a for local drop off, so despite the fact you will likely get accosted for tips or get mugged, you have to uber just to get a few blocks, especially in the full heat and if you have the audacity to ask about it or anything else and you can get through to a human, you will get attitude and disdain, something for Miami is expected, but for a hotel is not. For the money, stay at the Else or Aka, but honestly the Hampton Inn is cheaper and nicer. If you have to stay at a Marriott, stay at the Brikell nearby, if that is too far from downtown, stay at the Courtyard, this is not at the level it should be for the brand, if it was a Sheraton, I would be ok with it, but it is by no means a JW, not to mention a Marquis, what a joke.
JW Marriott Miami

JW Marriott Miami

4.1/5106 Ulasan
Downtown Miami / City Center
I was in this hotel for 2 nights with friends, I found this place very clean and quiet, very central to shop, nice restaurants and bars in the area. Very nice Hotel and nice staff. The only thing I didn't like was that I made a reservation with the concierge Sabina to go to the airport in a Taxi and in the morning instead of a yellow cab a random black SUV pick me up and charged me $85 to the airport, something that It seems excessive, very expensive, considering that I paid only $43 from the airport to the hotel when I get to Miami

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