Protea Hotel Midrand

Ulasan Protea Hotel Midrand

Protea Hotel Midrand

Ext 20, 14th Street, Midrand, Gauteng, 1685, South AfricaLihat Butiran Hotel
Protea Hotel Midrand
Protea Hotel MidrandProtea Hotel MidrandProtea Hotel Midrand
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
24 ulasan
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.2
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Semua ulasan(24)
Ulasan positif(14)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(5)
Colyer Logistics
Bilik Dua Queen Lebih Besar
Menginap pada Apr 2024
Bisnes
8 ulasan
3.7/5
Disiarkan pada 7 Jun 2024
Great place !!!!
Terjemah
Pengguna Tetamu
Bilik Queen
Menginap pada Sep 2024
Bisnes
17 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Okt 2024
在南非 有這樣的服務挺好的
Terjemah
xjoe
Suite 1 bilik tidur, 1 katil saiz queen, pemandangan kolam dan taman
Menginap pada Jun 2024
Bisnes
6 ulasan
4.8/5
Menakjubkan
Disiarkan pada 11 Jul 2024
總體不錯，環境優美，安全可靠。
Terjemah
Pengguna Tetamu
Bilik Queen
Menginap pada Feb 2024
Solo
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Mei 2024
很不錯，安全，離景區近，交通方便
Terjemah
Xiaoxiucaiya
Suite Eksekutif
Menginap pada Jul 2023
Bisnes
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Ogo 2023
出差住的，酒店還可以，但是漲價好多，完全搞不動，可能是因為開會有關係
Terjemah
YinianIvy
Bilik Kembar
Menginap pada Mei 2024
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Ogo 2024
安全方面還可以
Terjemah
Pengguna Tetamu
Suite Eksekutif
Menginap pada Jun 2024
Bisnes
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Jul 2024
酒店很不錯
Terjemah
Pengguna Tetamu
Bilik Queen
Menginap pada Jul 2023
Solo
10 ulasan
4.0/5
Sangat Baik
Disiarkan pada 8 Nov 2023
要是水龍頭修一下就好了
Terjemah
Hugo W
Menginap pada Ogo 2024
Solo
3.0/5
Disiarkan pada 15 Sep 2024
I was given the wrong room and we booked a room with breakfast, but on arrival i had to pay for breakfast and a traveler's tax charge. Not sure what is going on with the bookings here. Luckily my room was changed. The food can also be a little better. Rubber ribs are not good as they should fall off the bone. Also to ask for toilet paper is not very nice.
Terjemah
Jawapan daripada Pihak Penginapan: Good day Hugo, Thank you for taking the time to give us feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the relevant department leadership teams to ensure the necessary guidelines are in place and reviewed to prevent shortfalls you experienced from occurring in the future. I have addressed your feedback with regards to the dinner offering of our ribs which our Executive Chef is looking into. The room amenities not being replinished has been addressed with our Executive Housekeeper. We do hope you will stay with us again when you are in the Midrand area. Kind Regards Jacques Jordaan General Manager
Pengguna Tetamu
Menginap pada Jul 2024
Keluarga
1.0/5
Disiarkan pada 28 Ogo 2024
Dreadful - not cheap and like a prison getting in to and out of. Music blaring out at bar area during the day so you have to shout at each other in an empty room. Service was terrible - got our orders wrong 4 times over a 24 hour duration and when food arrived following very long waits it was usually cold indicating that it had been left standing for a while. To top it all off, our son had butter chicken curry with rice and got severe food poisoning. We needed to extend stay to 4pm the following day as he was unable to get out of bed between bouts of vomiting and diarrhoea. We had a flight back to the UK at 6.30pm and he passed out at the airport and needed a wheelchair to the departure gate.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2022
Bisnes
4.0/5
Sangat Baik
Disiarkan pada 31 Jan 2023
I stayed one night here on business in June. I was upgraded to a larger room as a Marriott Bonvoy Elite so that was pleasant. Unfortunately my rental car was broken into overnight in the hotel parking lot and items stolen from inside. The CCTV seems to have a blind spot where I was parked, and further blocked by a larger SUV. Hotel staff (particularly Nisha) were helpful and apologetic. They were able to get police on site very quickly to take a report, which enabled me to make my flight on time despite this issue.
Terjemah
Jawapan daripada Pihak Penginapan: Good Day Mr Mendis, Thank you for taking the time to give us feedback regarding your recent stay with us. We are happy that you appreciated being upgraded to a larger room as we do value our Marriott Bonvoy Elite Members. We are sorry to hear about the unfortunate incident that occurred in the parking lot but glad that you were assisted by Neesha our Rooms Division Manager and that the matter could be attended too as quickly as possible. We do hope that you will visit us again when you are in the Midrand area. Kind Regards Karen Nunn Sales and Marketing Manager
Pengguna Tetamu
Menginap pada Nov 2022
Bisnes
2.0/5
Disiarkan pada 8 Dis 2022
Rooms are Outdates but clean - stayed in the junior suite Sufficient space New couches needed Ordered room services, want to give a tip, waiter informed no as she will not be getting it Food is a disaster, ordered Ribs and Wings with a Blue Cheese sauce. Only receive 1 Riblet and no sauce Total ripoff
Terjemah
Jawapan daripada Pihak Penginapan: Good day Mr Hurter, Thank you for taking the time to give us feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Your feedback with regards to our food offering and your experience has been communicated and addressed with our Food and Beverage Manager to follow up and ensure the necessary guidelines are in place and reviewed to prevent the disappointing experience from happening in the future, Thank you once again for highlighting your concerns, we will be going through a refurbishment starting from next year where we will be doing a few upgrades. Kind Regards
Pengguna Tetamu
Menginap pada Dis 2022
Bisnes
1.0/5
Disiarkan pada 31 Jan 2023
Staff are very friendly but that is where it stops. None of the safes working in the room. Bathrooms at restaurant in poor state. You can't complain about the service at the restaurant as there is no service. Not getting orders right. No water in room. I will not recommend this hotel. It needs serious upgrade and work ethic training for staff. Four star hotel? No I cannot believe it.
Terjemah
Jawapan daripada Pihak Penginapan: Good day Veda, Thank you for taking the time to give us feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Your feedback with regards to the room issues and service in the Palm Terrace Restaurant has been communicated and addressed with the leadership Team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. Thank you once again for highlighting your concerns, we will be going through a refurbishment starting from next year where we will be doing a few upgrades. Kind Regards Jacques Jordaan General Manager
Pengguna Tetamu
Menginap pada Dis 2022
Bisnes
2.0/5
Disiarkan pada 31 Jan 2023
We picked Protea thinking its a basic but well managed brand so should be ok for a 4 days visit on business. However when we went to have a drink with some business people we were shocked to find the bar was lacking at least 60% of what was listed . Lack of beers , NO tonic Water , No soda water , lack of juices and the list went on . We thought the hotel must be going bankrupt . The staff said the suppliers have failed to deliver . We checked out hastily the next day and found a decent hotel with no issues on suppliers not supplying food and beverages. So in a nutshell very disappointing and annoying as we had to change hotels .
Terjemah
Jawapan daripada Pihak Penginapan: Good day Kuwinda, Thank you for taking the time to give us feedback regarding your recent stay with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our F&B manager regarding the out of stock items at our bar which was unacceptable, the necessary guidelines have been put in place and reviewed to prevent lapses like the one you experienced from occurring in the future. Kind Regards Jacques Jordaan
Pengguna Tetamu
Menginap pada Dis 2022
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
Went to the Hotel for breakfast with my family and the professional experience we received there was a Stella one 👌🏽. From The manager on duty Amukelani who was very patient with us. To the waiters and waitresses who were forever friendly. The food was awesomely delicious we really enjoyed our time there. Will definitely call again soon.
Terjemah
Jawapan daripada Pihak Penginapan: Good day Abrina, Thank you for taking the time to give us feedback regarding your recent stay with us. We are so thrilled to hear that you had a wonderful time at our Hotel and that the staff provided such wonderful service. Thank you for the wonderful comments and we do hope that you will be visiting us in the near future. Kind Regards Jacques Jordaan