Galleria Vik Milano

We had 3 adults and 2 children, booked two rooms, each for 2 adults. However, the hotel insisted that we need to pay for a third room, since we had 5 people. Despite the fact that we explained that our kids are small and can't sleep alone, they made us pay for a third room just to leave it empty, and said that room arrangement was our own problem. Will never come back again.

The location is wonderful inside the galleria with all the top brands, we could see from our windows the interior of the galleria. The building itself is old but the rooms are renovated as you can see from photos.

垃圾垃圾酒店 我周遊列國，我住过最差就係依間 1. 房間同預訂完全不一樣 2.晚上噪音好厲害，旁邊不停有人敲擊，根本無法入睡 3.最过分的事發生了，冇冷氣 ，係冇冷氣 酒店負責任推卸責任話係米蘭政府不批準酒店開冷氣 笑話，因為他們冇房，處理辦法就係叫我開窗瞓 ，十分***，我住2樓, 叫我開窗瞓又冇窗花！米蘭咩治安大家應該知 4. 我預訂了3晚, 我要求退款第2,3 晚，他們竟然唔肯，仲認為自己冇問題，只肯退第3晚錢，原因他們咁急，未有人預訂房，酒店有損失，真係** 依間係我住過最差最差的酒店 你入住你會不幸 Rubbish hotel I've traveled all over the world, and the worst place I've ever lived in was this hotel 1. The room is completely different from the reservation 2. The noise was so loud at night, and there were people knocking next to me, making it impossible to sleep. 3. The most outrageous thing happened. There was no air-conditioning. There was no air-conditioning. If the hotel wanna escape their responsibility, they lie that it is because the Milan government does not allow the hotel to turn on air conditioning. It’s a joke, because they don’t have any other room available , so the only solution is lie to me and ask me to open the windows, which is very crazy. I live on the second floor, and they ask me to open the windows but there are no window grilles! Everyone should know about Milan’s public security 4. I booked 3 nights, and I asked for a refund for the 2nd and 3rd night, but they refused. They think there is no problem, so they only wanted to refund the 3rd night. The reason was that no one had booked the room, and the hotel suffered losses. , really terrible This is the worst hotel I have ever stayed in You will be unlucky if you stay