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Terokai Ulasan Tetamu Hotel di Monkey Island

Shangri-La Resort
4.5/56 Ulasan
Shangri La is a beautiful resort with lots of activities for active families. We did not golf or use the spa this trip. We DID have experiences at: RESTAURANTS: we ate at Doc’s, The Anchor snack bar, the Starbucks and a catered dinner in the Anchor building. Food was only OK at three of the places. Blah. At the The Anchor snack bar I had a mixed green salad and the bacon might as well have been raw. It was so undercooked and gross. The breakfast buffet at Doc’s was poorly kept filled. And the flies around the serving pieces and breads were just gross——the breads and muffins were NOT under glass or a container. Catered dinner was a Mexican theme and was pretty good. Bottled Drinks ran out and were not replaced. Starbucks——breakfast sandwich was good, but the servers were telling people they would call your name out, but they never did. They just put the food and drinks on the counter. People were waiting for their names to be called, never did. AND as at all resorts, the food was very overpriced. The quality was just meh. Rooms: very nicely decorated, the king bed (235) was the most comfortable hotel bed I have ever slept on. The bathroom was in need of repair. The mildew around the bathtub caulking was gross. The lack of caulking and finishing where the floor met the tub was sub par. And the rust in the tub by the faucets just left me thinking Shangri La does not do regular maintenance. Outdoor pool: Super big and very nice! The bar was great too. Boat rental: Sail Grand is a superior company with boats that are well maintained and a staff who REALLY know how to serve and explain to customers. Excellent exoerience!!! The arcade; our granddaughters enjoyed it. All in all, we enjoyed Shangri La, but would not eat there again for any of our meals.

Soalan Lazim

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