Casablanca Unique Hotel

Buen sitio para una escapada de desconexión. Buena localización, desayuno y servicios. Las camas podrían mejorar, ya que son bastante duras. El personal es muy amable.

Excellent staff, basic but acceptable, good value. However I had a MAJOR problem, I was bitten very severely by bed bugs with more than 50 bites on my arms and hands alone. Yet they say they found no evidence of bed bugs so how can you stay there?

I would absolutely recommend this hotel. It has a Moroccan vibe and looks lovely. The staff are amazing. My room was nice and big. The bathroom floor and the shower basin were a bit tired but other than that it looked lovely. It’s a great location in Monte Gordo.

The GOOD: all the staff were welcoming, professional & accommodating; particularly the bar & kitchen staff. The pool area was clean and welcoming. The BAD: one of the reasons we chose this property was the ‘ free parking’ - which turned out to be an issue. When we arrived and were unable to locate any available parking and advised the front desk where we parked (in a parking lot behind the building across the street) - we were told - “not a problem” - until we were ticketed. Then we became aware there were only a limited amount of CASABLANCA parking spots - which were all full - we advised the front desk staff a lot of the vehicles didn’t have the hotel parking sticker…they didn’t appear to care as did not act on the vehicles parked there without hotel stickers…. The bathroom had ants on the floor & counter - we then kept our supplies in the sink which until then didn’t have ants - and then they invaded the sink. A few times I woke up to ants crawling on me. The air conditioner would often make clunking sounds and then proceed to shout out chunks of ice in the room…. The bed - we’ve never experienced such a hard mattress… The UGLY Probably because if the moisture from the AC unit on the balcony, mold was in the corners of the balcony… We initially thought about vacating- even if it meant losing our $ we paid upfront for the 3 nights - however there was extremely limited availability in the vicinity and there appeared to be parking issues with those properties and we’d take a chance on those being an improvement - so we endured and chalked it up to ‘ adventures in travel’

I received a warm welcome on arrival and found the Moroccan, minimalistic style of the hotel interesting and unusual for Montegordo. This was my sixth holiday in Montegordo and my first time in this hotel. My room had two comfortable beds, a TV, a tiny fridge and a coffee maker, but no kettle. It had a hanging rail but no drawers for clothes. The bathroom had a decent shower but was in desperate need of a repaint and a new door. The room was serviced each day with fresh towels, bed making and rubbish removal. I was allocated a room on the second floor at the corner of the building and I picked up all the loud noise from the square outside and the restaurants around the square- no peace until after midnight most nights. I had breakfast each day and the atmosphere in the dining room was relaxed and comfortable. Food choice was good and plentiful. I could have eaten dinner at 15 euros but the menu posted each day didn't tempt me. There are plenty of places to eat in Montegordo and Vila Real. All in all, a small, friendly, reasonably comfortable hotel which is let down by the noise from the square outside and the unnecessary 2 euro per day charge for a room safe which is not bolted to the wall. I won't be returning as there are hotels close by which offer better value for money and a sea view.

I stayed at Casablanca for five nights. This was my first solo trip and I really had the best stay. The staff are extremely friendly and helpful, I wanted to do a day trip to Tavira (high recommend) but wasn’t too sure about where the train station was and how to get there. They got Google maps up for me and showed me exactly how to get there via street view and told me which train and what to expect. I got there and back with no problems and only cost me €5 for a return. The rooms are basic but clean and fresh. When I arrived it was late at night but noticed my balcony door wouldn’t lock, I explained this to reception and they came and had a look but the lock had broke. They changed my room without hesitation. I booked for bed and breakfast, the breakfast was great. Plenty of choice and rotated on a daily basis again staff were extremely friendly and helpful. I spent my days by the beach or wandering around as I had made some friends on the first night but the pool appeared clean with plenty of sunbeds. It is a little pool but that suits with the hotel being on the smaller scale. It is a great location with the beach only a three minute walk and is surrounded by bars and restaurants. A perfect little get away to recharge the batteries! Thank you for making my stay excellent!