Pengguna Tetamu
11 Julai 2024
The location of this property is great if you don't mind the noise from the Hip *****. It's right across from Doctor's Cave Beach. The apartment was also pretty decent, but the rest of the building needs some major TLC. The worst about our stay was the check-in experience. The property manager looked at her list and asked for our host, whose name we never got from *******, so she just simply walked away because she couldn't find our names on her list. Are you kidding me? This was one day right before Beryl arrived in Jamaica, so I was panicking that we would be withou shelter during a major hurricane. We found a phone number on the reservation, and someone picked up and hung up right away. We asked the receptionist to call that same number from her phone, and all of a sudden, someone was answering the phone. After a few minutes, the ignorant property manager came back, and all of a sudden, our names were on the list. I asked her what the misunderstanding had been before but didn't get an answer. She made us wait 30 more minutes for the room, although it was already well past check-in time. When we got to the apartment, the floors were still wet from being mopped. I call this total BS. Definitely not a way you should be treating your guests. Never again!
Terjemah