Hotel berhampiran Congregation Kingdom Hall Prado Norte, Montevideo

Apart from being a great location close to departmental transport and the hotel including the rooms are very clean the staff are extremely friendly and courteous plus they go out of they way to help - This is are second time stying in the hotel and we would highly recommend it

Hotel com um bom custo-benefício. Está localizado na região central o que facilitou demais os nossos passeios a pé. Lobby do hotel bem aconchegante e bonitinho. É uma edificação antiga e portanto o seu elevador é pequeno e sua porta é bem barulhenta. Nos hospedamos em um quarto triplo no 5º andar e o quarto ficava ”encostado” ao elevador onde nos incomodou o barulho de todas as vezes em que a porta do mesmo se fechava, além de não ter nenhum revestimento acústico e toda e qualquer movimentação nos corredores era totalmente ouvida dentro do quarto. As camas eram bem confortáveis e há canais de TV de todos os países (inclusive Globo Internacional e Record), ar condicionado, cofre e frigobar. O banheiro é pequeno e não há local para pendurar as toalhas principalmente após o banho, ou seja, há a necessidade de troca diária. Possui dispenser com shampoo e shower gel dentro do box - que é de vidro - (de condicionador estava quebrado) e dispenser de sabonete líquido no lavabo. Café da manhã satisfatório, mas nada em especial (senti falta dos ovos mexidos, sinceramente! Só havia ovo cozido!). Wi-fi não funcionava dentro do quarto - não sei se era porque estávamos no 5º andar, mas só conseguíamos conexão na recepção (térreo). Funcionários muito educados e solícitos.

The hotel staff is great. The rooms are huge but need renovation. My bath tube had problems with water drainage. Taking a shower while the water reached my ankle. Not pleasant. The breakfast is fair enough. But had another issue. I asked for a fried egg and the waitress denied. “No more eggs”. A few minutes later a local guest asked and got it on a plate. As I questioned the double standard there was no understandable answer. Sad experience. At night the street are very dark around the hotel and there are plenty homeless people.

We stayed for 4 nights at this hotel together with our 2 kids. We expected it to be a business hotel with comfort and some luxury. At least cleanliness. Well it wasn’t. It might be a 4 star hotel for Uruguayan standards, but for the rest of the world its more like a 2 star old fashioned 60s hotel. We had a family room (2 bedroom) on the 7th floor. Already exiting the elevator we knew what we could expect. Floors with old carpet and full with nasty stains. The entire floor smells old and a bit like old sigaret smoke. Pretty nasty actually. The room itself is similar. Old floor with broken tiles and edges. Really sober and uninviting room, no decorations whatsoever. No ceiling lights. Old furnishings. No curtains just a screen. A big disappointment actually. Gym wasn’t available. We took a look but I wouldt even dare using those old machines actually. Certainly when you consider the price per night this place just isnt worth it. So after a night we expected a breakfast with some sort of business standard. But also the breakfast is a big disappointment and actually pretty tasteless. I dont know what they add to the scrambled egg, but smells weird. Fruits are out of date and nasty. Dry bread. Cold scrambled egg. And due to covid it is not allowed to get to the food yourself. One (sometimes 2) person is helping everyone in the hotel, so that didnt really work out. On day 3 all of the sudden our cards to enter the room didn’t work anymore, ofcourse solved at the reception but still annoying and strange. Well at least the free wifi worked well here. Overall I would recommend to book a different place with a higher standard, NH is a bit of disappointment considering the price per night.

Struttura vecchia,mancanza di attacco per caricabatteria vicino al letto,doccia sporca sugli angoli

The hotel is beautiful. As soon as you get inside you are greeted by the receptionists, who are extremely friendly and polite with everyone. As you get in the room, using your card, you can see the bathroom to the left and the TV and beds at the end of the hallway. Next to the bed, there's a small kitchen and a table, just in case you want to cook something there instead of going out. The cleaning crew wasn't very punctual, we never knew at what time they were coming to clean the room and they would always forget to restock the toilet paper or the towels but after a few complaints everything was solved and it never happened again. Apart from that, the rest of our experience staying there was amazing!

The hotel is incredibly clean and looks brand new (it is actually 1.5 years old). The room (rooms 510 & 410) was spacious, clean and decorated very nicely. The shower water pressure was incredible and the beds very comfortable! But the very best part of this hotel is the staff! I booked 2 rooms for 2 seperate nights and Andres at the front desk made it easy and kept us in the same room. Vanessa, Maximillian and the gentleman working with Andres in the evening made a tour to Punta del Este that we didn’t was possible, possible. Thank you all for your help! I will not ever even look for another hotel for my next stay in Montevideo. I will only stay at the Hotel Costanero! They went above and beyond and the location by the shore is perfect! I HIGHLY RECOMMEND IT

O apartamento que fiquei, apesar de ser no primeiro andar era ótimo, grande, ar/aquecedor bem silencioso, muitas tomadas (contei mais de 6 no total), tv bem grande, acredito que seja 50 polegadas, cama grade e confortável. O quarto possui uma mini cozinha com microondas e frigobar. Banheiro ok e com boas toalhas. O café da manhã foi satisfatório. Além da comodidade do apartamento, a localização é perfeita, em um raio de 700 metros tem dezenas de bons restaurantes e cafés: mexicanos, steakhouse, hamburgers, McDonald’s, Starbucks, entre outras opções, atravessando a rua tem um mini mercado, apesar de estar próximo à rua mais agitada de Punta Carretas, fica fora da bagunça, 1 quadra de distância, enfim ótimo custo benefício, gostei bastante. Atendimento também não deixou a desejar, simpáticos e solícitos. O estacionamento é limitado, porém mesmo que esteja cheio (o que é comum nos hotéis da região) tem várias ruas laterais onde é possível deixar o veículo estacionado sem problemas.

Hospedamo-nos no Pocitos Plaza. Hotel EXCELENTE! Atendimento excepcional e hotel muito aconchegante e com serviço sem reclamações. Café da manhã muito gostoso, destacando o suco de laranja. E à tarde, servem um delicioso café da tarde. Funcionários muito bem educados e solícitos. Indico, tranquilamente!

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.