Hotel berhampiran Parroquia Sagrada Familia de la Teja, Montevideo

Hotel em excelente localização e com ótima infraestrutura. Café da manhã muito bom, bem como limpeza do quarto, serviço da camareira e o atendimento dos funcionários. Aliás, vale a pena se hospedar em London Palace pela prestatividade de seus colaboradores que vai desde os atendentes da recepção até a educada senhora que a noite aqueceu minha janta. Somado a isso, o fato da garagem ser no próprio hotel e termos acesso ao carro de forma.rapida e fácil, inclusive na chegada que já podemos colocar direto na garagem e fazer o check in. Hotel nota 10.

Le desayuno fue bueno. La entrada al hotel es muy bonita las habitaciones estan bien para el precio aunque en el baño habia olor a pis. Tuvieron muchos errores en las reservas. Habiamos reservado con un mes de anticipación, confirmado por telefono antes de llegar, todo venia perfecto. Hasta que llegamos y no dejaban entrar a mi marido y mis hijos. Yo aún no estaba en el hotel, pero ya habia avisado que yo quien habia hecho la reserva llegaba con un poco de retraso. Tanto los email y las llamadas previas no sirvieron para nada, ya que no estaba la persona que me atendió, se ve que hay poca comunicación entre las personas que trabajan allí. Al momento de reclamar se pasaban la pelota entre ellos. Luego logramos que nos dieran la habitación y resulta que al entrar habia 3 jugadores de futbol, que también a ellos les habia sucedido igual, habian encontrado alguien en la habitación. Nos dieron otra pero en vez de triple , doble. Dormimos muy mal ya que eramos 4 en dos camas. Luego de un viaje de 14 horas. Pero nadie nos logro dar una explicación ni solución

The location is perfect, if you are travelling in and out of Montevideo by bus. And at 50$ per night it is a bargain. Otherwise try and stay somewhere else. The hotel is not a 4* by all means. Noone speaks a word of English (I do speak broken Spanish, still difficult), housekeeping never showed up. I checked out one day early and although I sent an official request from booking and asked at reception, they took the whole amount.

Apart from being a great location close to departmental transport and the hotel including the rooms are very clean the staff are extremely friendly and courteous plus they go out of they way to help - This is are second time stying in the hotel and we would highly recommend it

I staid here for one night. Was ok. Could be cleaner. Breakfast was good. Area also is good. For me the rooftop pool was the best thing.

This hotel was very disappointing for me and my wife. Looking at the pictures and the previous reviews, I really thought we would stay in a great hotel, but the reality was different. We did the reservation for a standard room, the pictures don't show how small they are. The room that they gave us was on the 2nd floor, and the window was direct to a central air conditioning machine (I suppose it is). It's a big machine, terrible view, but also terrible noise. They turn it off at 6:30pm, and turn it on at 08:30am. If you want to sleep in it is impossible, or if you want to take a nap in the afternoon, impossible too. Besides that there is a door in the room, to the next room, it's obviously closed, but you can hear everything from your neighborhood. The bathroom is ok, towels are good and clean. But when you take a shower the floor gets all wet, even with the box close, it's probably some leak. We stayed for four nights, and in two of then the air conditioning was not working. We called the reception and the answer was that they would have to call a technician, to repair it. They fixed, but in the next day it was broken again. Fortunately the weather was not so cold, and it was possible to leave the window opened, but we we had to deal with the noise coming from outside. We asked to change for a better room as soon as we arrived. But the receptionist said the hotel was full, and that in the next day they would have a free room, in a superior category, but it was necessary to pay the difference to the upgrade. We said that we have the gold benefit from hoteis.com, and this update would be for free for us. As soon as we told about the benefit, they tell us that we need to wait for the next day and see if the room would be still available, but, of course, it wasn't free anymore. Although the location of the hotel is good, we definitely wouldn't like to stay there anymore.

Todo muy lindo , mejorar el desayuno

The hotel is incredibly clean and looks brand new (it is actually 1.5 years old). The room (rooms 510 & 410) was spacious, clean and decorated very nicely. The shower water pressure was incredible and the beds very comfortable! But the very best part of this hotel is the staff! I booked 2 rooms for 2 seperate nights and Andres at the front desk made it easy and kept us in the same room. Vanessa, Maximillian and the gentleman working with Andres in the evening made a tour to Punta del Este that we didn’t was possible, possible. Thank you all for your help! I will not ever even look for another hotel for my next stay in Montevideo. I will only stay at the Hotel Costanero! They went above and beyond and the location by the shore is perfect! I HIGHLY RECOMMEND IT

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.

Juan Pablo, JP, gave up a wonderful tour of Montevideo's Old Town. We met at the Plaza de Independencia today. The tour started on time. His English was excellent, and we really enjoyed learning the history of Uruguay and Montevideo. This tour is 2 hours long and very well worth your time. Also, it's interesting and interactive. JP's knowledge is impressive and I highly recommend him as a guide. The tour ended at the Mercado del Puerto and he recommended a FANTASTIC restaurant near there.