Hotel berhampiran Biodome de Montreal, Montreal

verry nice and clean like it good job trip

在Walmart 旁的小路入來，酒店非常新，非常清楚，服務員有禮貌，有車位泊車，房間大，有齊咖啡機和微波爐和雪櫃。可以步行往Walmart.早餐可以的，好食。

We stayed for 3 nights, and our room was clean but in need of repair. Our wallpaper was peeling off the walls, the beds were soft and saggy. The sink and toilet were low and the tap dripped. They are doing reno construction around the hotel and it would have been nice to know this before we booked as there was banging noises above us. From the location of our room on the 6th floor, we could hear big transport trucks unloading and backing up outside the hotel from 11:00 pm to 4:00 am on our last night staying there. We were told by the nice, apologetic young man at the front desk to contact the GM. So far we have not been able to get a hold of him. We have made several phone attempts to no avail.

We chose this hotel because we wanted to be in the centre of Montreal and we needed a crib or playpen for our baby and the website said they had them free. - Lack of communication: I tried to reach them via Expedia many times and they never answered me. - One of the men at reception was very rude with my husband and he didn't know if they had playpens and my husband had to find one and a mattress for our baby in their storeroom. - Poor cleanness: the bathtub was either dirty or old but it had some yellow spots where I didn't dare to sit my baby; the windows were dirty too. - The parking lot must be very small because we had to park at a different location and didn't even offer us to do it in their building. + Beds were comfy + We could use the microwave at the restaurant to heat our baby's food. + There was someone at reception who could speak Spanish and was very friendly. + It is close to the centre and lively areas.

Close to Chinatown and old port. Room is small and no view. The hotel will charge $4/luggage if you want to leave your luggages in the reception—that’s crazy. We didn’t pay, so we need to carry out luggages to walk around the city until our train in the evening.

First, Hilton-branded hotels are my chain of choice and I am also a Diamond Member and have been for years. We chose the Hampton Inn Downtown Montreal due to its location; close to Old Montreal, Chinatown, the shopping district, and restaurants. At check-in the customary ”thank you for being an Honors Member” was not mentioned though not a big deal! As a Diamond Member I asked about the comp upgrade if available. I was told by the agent at the front desk that there were no upgrades available and that I was in a room with a ”couch”! Not sure what the 1 ½ person couch would do but whatever. We arrived at our room, our small room. We were on a 7-day trip to cold climates with outdoor events therefore we had a lot of baggage - nowhere to put it all in the room. From the room, I dialed ”0” and asked if we could please be assigned another room. The person on the phone said ”yes, of course, we will put you in a suite!”. (See above, front desk agent, no suites available.) We arrived to a large suite with great amenities - full kitchen and appliances, corner room, lots of room, etc. The downside, the floors were a mess - I mentioned it but never heard back. We used a damp towel and cleaned the entire room ourselves. Oh, the towel, it wasn't healthy looking after that. The runner carpets at the bed were no better. I door parking was great BUT it's where all the ********* smokers gather though there's no indoor smoking in any of the building. BTW - note that ********* is TOTALLY legal in Canada so that was not the issue - smoking inside was the issue. So, great location, nice property, attention to detail and Hilton Honors members is very lacking and a front desk agent who got caught in a little lie!

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

Hotel is right in the Chinatown district of Montreal. Parking is below, while small and tight, there is room. There is a small daily fee to park, typical of large cities. I went to the second floor to check in and was given my room on the higher floor. It’s typical for a downtown Holiday Inn. Room clean, nice view of the city, furnace worked well, sadly weak shower pressure found so often. Because I am a Platinum IHG member, breakfast was included both days I stayed. It was typical American despite being in a Chinese themed hotel due to location. Buffet style and filling. The staff were friendly and helpful. I had a large amount of Canadian coins I had collected over the years in the States, and they were happy to convert to bills and loonies/toonies. That helped with small purchases in the city. Checkout went well. I had no issues with safety despite coming back late at night.

We got in to find out parking for vacation was sold out and we were stuck with no place with car. Later that night they said for $150 we could park for week.

Very good hotel close to airport. Would definitely return. Pros - amazing staff that are very customer focused (kuddos to the manager and training given) - this is a major differentiator - good gym that has descent equipment - whilst no restaurant or room service, basic food options available next to lobby - shuttle every 30 min to airport (with excellent driver that is also client focused) - good treatment of Ambassador and BonVoy status traveller’s - very good wifi - relatively new hotel Cons - no room service - no hot breakfast - pool has no sauna