Hotel berhampiran Murray Hill Park, Montreal

We were a large group of mostly seniors who stayed here while attending the Jazz Festival. I stayed with 3 friends in room 203, which included 2 sets of bunk beds and a private bathroom. The room was very clean with new laminate flooring. Each bed had a reading lamp. The beds were comfortable with a great duvet but the pillows were very flat. Half of us found the A/C too cold and 1/2 found it not cold enough. (Can’t please everyone). We found it very quiet for sleeping at night but the heavy doors could not be closed quietly. Breakfast in the basement was included in the price and included bagels, buns, cream cheese, peanut butter, jam, cereal, apples, bananas, juice, coffee. Boiled eggs were offered on the weekend and coffee was available all day. The large kitchen is fully stocked with all the appliances, pots, pans, cutlery and dishes one would ever need and guests are responsible for washing and drying their own dishes. There is a bar, pool table, music and sitting and eating area in the basement, as well as public bathrooms. All of the staff at Saintlo are very pleasant, friendly and extremely helpful with providing directions and answering questions. This was the cleanest hostel I have ever stayed . I found it a bit pricey, but maybe that was because of the ideal location in downtown Montreal. We walked everywhere from here. Highly recommended!

Well considering this has only been open 7months I am surprised at the poor workmanship. The door to our room let in a beacon of light, it was so poorly fitted. The carpet was lifting, the toilet roll holder was installed wrongly so the toilet roll falls off. A panel above the bed was not painted, the desk under the tv was bubbling and lifting. The service was poor, the breakfast included in our package was kosher, it was not a great selection, cold boiled eggs, cold poached egg, dairy free yoghurt. Cereal was a good selection but no bowls to eat it out of, there was metal knives and spoons but no forks. Our second day we went down and it was closed with no notification thankfully the the hotel accommodated us into the bistro, which is amazing food and questionable service depending on who is on. On our final day a Saturday, it was open, but no electricity as it’s a day of rest. So no toast no coffee, wow again thankfully the reception supervisor accommodated us over the road at the Marriott residence inn. Only one lift worked the whole time we were there. And outside the lift the luggage trolleys sat blocking the route for 2 full days. Housekeeping …. It didn’t come around one day until 5pm and then when we said can you come back in 10minutes as we are going out then. We had already gotten towels brought up from the reception. The housekeeper stood in our door with her foot holding the door open with her arms crossed. Needless to say we grabbed our stuff and left imminently as we felt pressured. On our final day they didn’t come at all. We got back at 1600 and they hadn’t been so granted we put out do not disturb sign out. It’s not all bad… the rooms are very spacious, the shower is huge with complimentary shampoo, conditioner and body wash that’s attached to the wall. The curtains are so thick and completely blockout. The TV displayed a welcome note, and we had a single bottle of water and nature valley bar. One between 2 of us…. The rooms are very tech savvy. With electric panels as you walk in and on one side of the bed. The hotel is really close to the Napur metro station, only 6 minute walking, and very cheap, plus fast to get to anywhere. We were staying in zone A throughout our stay, so bought a 3 day pass for $21.25 which was ideal. Also this was our honeymoon and we had made them aware, they didn’t do anything, we weren’t asking for much, but a drinks voucher or a bottle of something would have made all the difference. We married in a UK Marriott and all they did was love heart petals and a bottle of Prosecco, a small gesture makes all the difference.

Speedy check-in and check-out. Great facilities. Comfortable lounging areas. Pool area is wonderful. Went a couple of times in January and February when the pool was 93 degrees. It was 91 this time and people hovered around the inlet returns where the warm water comes in. We got an upgraded room which was lovely. Really appreciated that. The bar and food was also great. Overall excellent stay.

飛機取消改火車 蒙特利爾暫停2晚，臨時通過攜程定了這家。預訂在線付款很快很順利，可入住時前台要求付款房款，解釋半天又給看了攜程的入住憑證，給了房卡，説要聯繫攜程，確認房款付款給酒店，否則退房時再收。。。當晚聯繫了攜程，反應問題，因為時差，第二天再回復。。還好，第二天順利解決了問題。 有關酒店…… ★房間 很大衞生間很大，有個按摩浴缸，有個小的淋浴房，還有一個聯通的小廳，🈶冰箱 洗碗機 微波爐，酒店地理位置也不錯，步行可以去老港 教堂啥的。。VIA車站過來出租車不到15刀。 ★早餐 就是一般的西式早餐 自助，衹有培根🥓香腸 土豆塊 雞蛋 麥片 麪包 咖啡牛奶果汁 水果 人很多 排長隊 ★吐˶⍤⃝˶꒳ᵒ꒳ᵎᵎᵎ酒店的熱水 第一晚我們大概晚上10點洗澡的 熱水不是特別的燙 但是至少還能夠洗，第二晚 走累了，想早點洗澡睡覺，不想從晚上7點開始 就發現沒有熱水，😵暈想可能酒店人多，來不及 就很有耐心地想等等。8點水温 不那麼冰了。。9點水温 有點温熱。。晚上10點 還是温熱。。。晚上11點 水温還是温温的，比手上温度略微高那麼一點，根本不能洗澡🚿，淋浴房水蒸氣都沒有，衞生間又大，這個時候又累又不能洗澡，電話前台也説不清楚，酒店的服務前一天已有所體會，要條毯子老半天，燒水壺要了也不給，電話催就説 沒有了。。 累到不想説話。。衹能温水洗把臉，睡覺💤真是無語。。 半夜3點醒來，發現水熱了，又不敢洗，洗澡不就不要睡覺了麼！！！！痛苦的一晚！！重來沒遇到過住酒店沒法洗澡的！！！！！！！！！還是希爾頓！！！！！半夜醒了寫點評，睡不着了。。。。。 🈶潔癖不洗澡🚿不能睡的寶寶 慎重選擇！！！！！

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

Close to Chinatown and old port. Room is small and no view. The hotel will charge $4/luggage if you want to leave your luggages in the reception—that’s crazy. We didn’t pay, so we need to carry out luggages to walk around the city until our train in the evening.

We chose this hotel because we wanted to be in the centre of Montreal and we needed a crib or playpen for our baby and the website said they had them free. - Lack of communication: I tried to reach them via Expedia many times and they never answered me. - One of the men at reception was very rude with my husband and he didn't know if they had playpens and my husband had to find one and a mattress for our baby in their storeroom. - Poor cleanness: the bathtub was either dirty or old but it had some yellow spots where I didn't dare to sit my baby; the windows were dirty too. - The parking lot must be very small because we had to park at a different location and didn't even offer us to do it in their building. + Beds were comfy + We could use the microwave at the restaurant to heat our baby's food. + There was someone at reception who could speak Spanish and was very friendly. + It is close to the centre and lively areas.

Hotel bien apprécié

This hotel is where i stay every time i go to Montreal. It is very well located to go in and out of the island. The highlight of this place is the wine and beer machine in the hallway. Very clean rooms and super confortable beds!!

Very good hotel close to airport. Would definitely return. Pros - amazing staff that are very customer focused (kuddos to the manager and training given) - this is a major differentiator - good gym that has descent equipment - whilst no restaurant or room service, basic food options available next to lobby - shuttle every 30 min to airport (with excellent driver that is also client focused) - good treatment of Ambassador and BonVoy status traveller’s - very good wifi - relatively new hotel Cons - no room service - no hot breakfast - pool has no sauna